Skylar Gingrich Mendez
Wenatchee
Summary
An experienced individual looking for an opportunity to grow in their leadership skills and gain knowledge in a new healthcare specialty.
Overview
5
5
years of professional experience
Work History
OPHTHALMOLOGY SUPERVISOR BL
Confluence Health Regional Eye Center
02.2024 - Current
- Oversaw daily operations of the department, ensuring smooth workflow and timely patient care.
- Identified ways to improve patient throughput by evaluating workflows, particularly with the Special Testing team.
- Developed staff skills through targeted training meetings, slide decks, and e-mails.
- Conducted introductory and annual reviews for staff members, identifying areas of improvement and guiding professional development plans.
- Collaborated frequently with 18 providers to ensure clinic workflows were meeting their needs and worked together to improve processes like cataract surgery consults and scheduling.
OPHTHALMIC TECHNICIAN II LEAD BL
Confluence Health Regional Eye Center
10.2022 - 02.2024
- Created and organized meetings for the Regional Eye Center Committee to troubleshoot workflows.
- Collaborated with management to reshape how training is done for new ophthalmic techs.
- Created and organized study groups for the COA and COT certification exams with presentations from providers.
- Acted as interim supervisor to ensure the Regional Eye Center could continue to provide quality patient care with adequate staff.
OPHTHALMIC TECHNICIAN I & II
Confluence Health Regional Eye Center
08.2020 - 10.2022
- Perform as an ophthalmic technician by creating a warm atmosphere for patients while checking their visual acuity, refraction, pupils, extraocular movements, confrontational visual field, intraocular pressure, and angles (for dilation) and applying eye drops, as well as record their chief complaint, HPI, and history, and reconciling medications as needed.
- Support the Regional Eye Center by filling a variety of roles as needed, including testing, training, and performing as a tech in both optometry and ophthalmology practices.
Education
BACHELOR’S DEGREE - European Studies: Spanish
SEATTLE PACIFIC UNIVERSITY
Skills
- Leadership
- Proficient in English and Spanish
- Proficient in iCims and RLDatix
- Proficient in EPIC
Additional Information
- Completed DDI training sessions with Confluence Health Organizational Development. Successfully organized and led leadership classes and seminars for both students and teachers in Ukraine and Thailand. Ability to rapidly build rapport with all people and maintain a friendly demeanor.
Timeline
OPHTHALMOLOGY SUPERVISOR BL
Confluence Health Regional Eye Center
02.2024 - Current
OPHTHALMIC TECHNICIAN II LEAD BL
Confluence Health Regional Eye Center
10.2022 - 02.2024
OPHTHALMIC TECHNICIAN I & II
Confluence Health Regional Eye Center
08.2020 - 10.2022
BACHELOR’S DEGREE - European Studies: Spanish
SEATTLE PACIFIC UNIVERSITY
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