Skylar Haskins
Wells,VT
Summary
Skilled employee known for making the best decisions regarding appropriate solutions. Committed, dependable Crew Leader delivering quality service and maintaining high levels of satisfaction.
Overview
6
6
years of professional experience
Work History
Crew Leader
Carpenter & Costin
05.2022 - Current
- Trained employees in time management and proper ways to complete job duties.
- Maintained a safe working environment by enforcing strict adherence to safety guidelines and promptly addressing potential hazards.
- Monitored team members to verify work quality and address concerns.
- Served as the primary point of contact between crew members and upper management, relaying important information as necessary.
- Inspecting Equipment for crew safety and efficiency
- Discussed daily work requirements with crew and assigned skills-based tasks to enable completion of work.
Customer Service Representative
Shaw's Supermarket
06.2018 - 04.2022
- Handled customer inquiries and suggestions courteously and professionally.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Utilized customer service software to manage interactions and track customer satisfaction.
Education
High School Diploma -
Poultney High School
Poultney, VT06.2021
Skills
- Crew oversight
- Heavy Machinery Operation
- Multitasking and Organization
- Crew Management
- Teamwork and Collaboration
- Task Prioritization
- Hand and Power Tool Operation
- Proactive Problem Solving
Accomplishments
- Achieved promotion from laborer to crew leader through dedicated quality work in 18 months
- Supervised team of 3 staff members.
Timeline
Crew Leader
Carpenter & Costin
05.2022 - Current
Customer Service Representative
Shaw's Supermarket
06.2018 - 04.2022
High School Diploma -
Poultney High School
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