Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Skylar Hinson

San Antonio,TX

Summary

Driven by a goal-oriented approach, I excelled in roles at HEB and Hooters, showcasing advanced communication proficiency and expert point-of-sale system operation. Achieved perfect attendance, demonstrating punctuality and consistent performance. My ability to multitask and prioritize customer satisfaction led to significant achievements in fast-paced environments, embodying a results-focused mindset with a blend of hard and soft skills. Dedicated employee with strengths in customer service, sales and promotion strategies. Successful in teaching junior employees how to maximize performance.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Cashier

HEB
San Antonio, TX
02.2024 - Current
  • Greeted customers and assisted with bagging groceries.
  • Ensured items were bagged neatly and sufficiently.
  • Helped customers locate items in the store.
  • Assisted handicap and elderly customers with their shopping needs
  • Maintained the cleanliness and organization of grocery baskets outside.
  • Provided curbside assistance for customers.
  • Loaded groceries into customers' vehicles.
  • Demonstrated excellent customer service skills.
  • Scanned merchandise using point-of-sale system for accurate purchase totals.
  • Greeted customers and answered any questions they had about the store's products and services.
  • Operated cash register or POS system to receive payment by cash, check and credit card.

Server

Texas Roadhouse
San Antonio, TX
01.2023 - 02.2024
  • Memorized menu items, ingredients, and corporate slogans.
  • Ran food to tables and carried heavy trays of food and drinks.
  • Memorized phrases for secret shoppers.
  • Took food and beverage orders from guests of all ages.
  • Provided exceptional customer service, and ensured guest satisfaction.
  • Explained menu options to guests, offered suggestions and took orders for food and beverages.
  • Presented menus and answered questions regarding items.
  • Promoted desserts, appetizers, and specialty drinks to optimize sales.
  • Collected dirty dishes and glasses from tables or counters, preparing areas for next diners.

Server/Bartender

Hooters
San Antonio, TX
05.2020 - 10.2023
  • Greet and engage with customers in a friendly and welcoming manner
  • Handle customer inquiries and complaints professionally and efficiently
  • Maintain a clean and organized work area to ensure a pleasant dining experience
  • Monitor and manage inventory levels to prevent shortages and ensure smooth operations
  • Collaborate with kitchen staff to ensure timely and accurate delivery of food and drinks
  • Assist in training new staff members on company policies and procedures
  • Adhere to all safety and sanitation guidelines to ensure a safe and healthy environment for customers and staff

Sales Associate

Express at La Cantera
San Antonio, TX
11.2019 - 02.2020
  • Operated the cash register and provided exceptional customer service.
  • Maintained the store's visual appeal by organizing racks and shelves to promote merchandise.
  • Welcomed and assisted existing, new, and potential customers to create positive first impressions.
  • Assisted customers in locating products, and checked inventory at other locations.
  • Tagged and priced merchandise for the sales floor.
  • Handled product returns professionally and efficiently to ensure customer satisfaction.
  • Achieved a perfect attendance and punctuality record.
  • Demonstrated strong communication skills to effectively interact with customers.

Education

Diploma -

MacArthur High School
San Antonio
07.2019

Some College (No Degree) -

Northwest Vista College
San Antonio, TX

Skills

  • Advanced Communication Proficiency
  • Attention to detail
  • Server training
  • Safe food handling
  • Conflict Resolution Skills
  • Transaction handling
  • Cash drawer balancing
  • Punctual Work Attendance
  • Upselling company products
  • Consistent in performance and attendance
  • Point-of-sale system operation
  • Time management skills
  • Multitasking and organization
  • Memorization of Daily Specials
  • Goal oriented

Certification

  • Food Handlers
  • TABC

Timeline

Cashier

HEB
02.2024 - Current

Server

Texas Roadhouse
01.2023 - 02.2024

Server/Bartender

Hooters
05.2020 - 10.2023

Sales Associate

Express at La Cantera
11.2019 - 02.2020

Diploma -

MacArthur High School

Some College (No Degree) -

Northwest Vista College

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Skylar Hinson