Skylar Hyde
Cedar Rapids,NY
Summary
With my nearly 8 years in roles where customer service and interaction are key I have done my best to put customers first. Maintaining relationships with regulars, my coworkers, and everyone who walks through our doors. Every day in customer service focused work I love that each day brings its own experince with both new and familiar guests and how best to serve them. Doing my best to work hard, collaborate effectively with my team, and leave at the end of every day knowing I did my best to help everyone I have the pleasure of interacting with.
Overview
7
7
years of professional experience
Work History
Air Package Handler
UPS
04.2024 - Current
- Demonstrated exceptional punctuality and attendance, ensuring consistent coverage of essential tasks during designated shift hours.
- Enhanced package processing efficiency by accurately scanning and sorting packages according to designated routes.
- Fostered strong working relationships with team members leading to improved cooperation during peak periods of operation.
- Promoted workplace safety culture by actively participating in ongoing training sessions focused on hazard recognition, prevention, and response measures.
- Utilized available resources such as dollies or other equipment to optimize efficiency during package handling tasks.
Food Service Worker
Kwikstar
05.2023 - Current
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
- Maintained safety standards by properly handling food and adhering to sanitation guidelines.
- Demonstrated versatility by quickly adapting to various roles within the food service environment as needed.
- Delivered exceptional service by promptly addressing customer concerns and special requests.
- Learned other teammates' work tasks to train as backup.
- Assisted in inventory management, ordering supplies, and minimizing food spoilage.
- Participated in regular trainings to stay current on industry best practices and trends.
Food Service Worker
Caseys's General Stores
05.2018 - 03.2023
- Utilized strong multitasking skills to manage multiple orders simultaneously without compromising quality or accuracy.
- Supported team members during peak hours, ensuring smooth operations and minimal wait times for customers.
- Greeted customers at counter to fulfill requests and answer questions.
- Promoted a positive work environment through effective communication with colleagues and supervisors.
- Developed and maintained positive relationships with customers to enhance service.
Education
Associate Of Arts - Human Services
Kirkwood Community College
Cedar Rapids, IA08.2019
Skills
- Team collaboration
- Order picking and processing
- Equipment operation
- Inventory management
- Willing to learn
- Teamwork and collaboration
- Problem-solving
- Time management
- Reliability
- Excellent communication
Timeline
Air Package Handler
UPS
04.2024 - Current
Food Service Worker
Kwikstar
05.2023 - Current
Food Service Worker
Caseys's General Stores
05.2018 - 03.2023
Associate Of Arts - Human Services
Kirkwood Community College
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