Summary
Overview
Work History
Education
Skills
Work Availability
Quote
Timeline
Generic
Skylar Ward

Skylar Ward

Spring Hill,TN

Summary

Hardworking, reliable and passionate job seeker with strong organizational skills and friendly customer interactions eager to secure entry-level Remote Customer Service position. Ready to help team achieve company goals. Shines in a fast-paced environment while still providing top-notch customer service.

Overview

9
9
years of professional experience

Work History

Production Operator

Magna Spring Hill Seating
01.2019 - Current
  • Used established assembly instructions to complete jobs quickly, accurately and with zero errors.
  • Inspected final products to assess compliance with quality standards and established tolerances.
  • Took on additional shifts during peak work periods to keep projects on schedule.
  • Inspected final products for defects and flaws using proper QA procedures.
  • Displayed good knowledge of safe operating and emergency procedures development and implementation.
  • Demonstrated proper use of equipment to newly hired employees to avoid workplace injuries.

Customer Service Cashier

Giant Eagle
08.2017 - 12.2019
  • Resolved customer complaints and maintained clean and tidy checkout area.
  • Enabled customers to feel welcomed, important and appreciated by answering questions about products sold throughout store.
  • Handled approximately daily credit and cash transactions for customers with accuracy and speed.
  • Maintained reports of transactions and greeted customers when entering and leaving establishment.
  • Sold lottery tickets and fish and game licenses.
  • Performed cash, card and check transactions to complete customer purchases.
  • Operated cash register to record transactions accurately and efficiently.
  • Maintained current knowledge of store promotions and highlighted sales to customers.
  • Checked identification for proof-of-age for alcohol and tobacco sales.
  • Monitored self-checkout systems and provided assistance or intervention where required.

Customer Service Associate

Comcast
06.2015 - 10.2017
  • Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
  • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
  • Informed customers about special promotions and provided detailed information for various products.
  • Answered live online chats to give quick answers and solve problems faster.
  • Resolved customer complaints by determining cause of problem, selecting best solution and expediting correction or adjustment.
  • Troubleshot and resolved online ordering issues and concerns to promote seamless ordering process for customers.
  • Maintained positive and professional attitude toward customers to foster positive experiences resulting in repeat online purchases.
  • Recommended products to customers, thoroughly explaining details.
  • Delivered prompt service to prioritize customer needs.

Education

High School Diploma -

ECOT
Columbus, OH
01.2016

Skills

  • Defect Identification
  • Handheld Scanners
  • Teamwork and Communication
  • Reading and Determining Measurements
  • Machine Operation
  • Customer Satisfaction
  • Assembly and Production
  • Safety Standards Compliance
  • Quality Inspections and Reporting
  • Positive Interactions
  • Quality Inspections
  • Client Support

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
swipe to browse

Quote

I love my rejection slips. They show me I try.
Sylvia Plath

Timeline

Production Operator

Magna Spring Hill Seating
01.2019 - Current

Customer Service Cashier

Giant Eagle
08.2017 - 12.2019

Customer Service Associate

Comcast
06.2015 - 10.2017

High School Diploma -

ECOT

Similar Profiles

CREATE PROFILE
Skylar Ward