Skylar Kirschnick

As a Repair Technician at Guitar Center, I specialize in diagnosing, maintaining, and repairing a wide range of musical instruments and equipment, with a focus on most stringed instruments. My responsibilities include:

• Performing precise repairs and setups on electric and acoustic guitars, including fretwork, neck adjustments, electronics troubleshooting, pickup installation, and restringing.
• Providing high-quality customer service by consulting with musicians to assess their needs and recommend appropriate repair solutions.
• Maintaining detailed documentation of repair work, ensuring timely and accurate completion of service tickets.
• Collaborating with sales and management teams to ensure customers receive complete service experiences—from purchase to post-sale support.
• Staying current with industry standards, tools, and techniques to offer the best service possible.
• Maintaining a clean, organized, and well-equipped workspace for safe and efficient repairs.

Key Skills: Instrument Repair, Electronics Troubleshooting, Customer Service, Time Management, Attention to Detail, Music Equipment Knowledge

As a Sales Associate at Guitar Center, I provided knowledgeable, personalized service to musicians and music enthusiasts, helping them find the right gear and accessories to meet their needs. My responsibilities included:

• Assisting customers with product selection across a wide range of musical instruments, audio equipment, and accessories—including guitars, amps, keyboards, and recording gear.
• Demonstrating product features and helping customers understand the differences between brands, models, and technical specs.
• Meeting or exceeding sales goals through strong product knowledge, upselling, and excellent customer service.
• Processing sales transactions accurately using POS systems and assisting with returns, financing, and special orders.
• Staying up-to-date with the latest gear, industry trends, and store promotions to better assist customers.
• Supporting store operations including restocking, merchandising, organizing displays, and maintaining a clean and professional sales floor.

Key Skills: Customer Service, Product Knowledge (Guitars, Audio Gear), Sales & Upselling, POS Operation, Merchandising, Communication

As a Sales Associate and Pet Care Specialist at Aquatica Aquarium Gallery, I combined retail customer service with specialized care for aquatic life and exotic pets. My responsibilities included:

• Assisting customers with selecting aquarium equipment, fish, corals, and supplies based on their experience level and tank setups.
• Providing expert advice on aquatic animal care, water chemistry, tank cycling, compatibility, and proper maintenance techniques.
• Maintaining a variety of aquariums and enclosures, including saltwater and freshwater systems—monitoring water quality, cleaning tanks, feeding animals, and checking for signs of illness or stress.
• Handling delicate livestock with care during acclimation, display maintenance, and customer purchases.
• Supporting store operations through restocking, merchandising, inventory checks, and maintaining a clean, organized sales floor.
• Educating customers on responsible pet ownership and recommending products that best fit their needs.

Key Skills: Aquatic Animal Care, Sales & Customer Service, Water Chemistry Knowledge, Retail Merchandising, Livestock Handling, Inventory Management

As a Stocker and Pet Care Associate at Pet Supplies Plus, I supported both inventory management and animal care to ensure a positive shopping experience for pet owners. My responsibilities included:

• Restocking shelves, rotating products, and maintaining accurate inventory to ensure product availability and a clean, organized store environment.
• Caring for live animals (fish, reptiles, small mammals, birds), including feeding, tank/cage cleaning, and monitoring animal health and behavior.
• Assisting customers with product selection, answering pet care questions, and offering knowledgeable advice on food, supplies, and habitat maintenance.
• Following strict safety, sanitation, and animal welfare protocols to ensure the well-being of all animals in the store.
• Supporting team efforts with opening and closing tasks, receiving shipments, and setting up promotional displays.

Key Skills: Animal Care, Inventory Management, Customer Service, Merchandising, Safety & Sanitation, Teamwork

As a Cashier/Stocker at Discount Drug Mart, I provided front-line customer service and maintained store organization through accurate stocking and inventory practices. My responsibilities included:

• Operating cash registers efficiently while handling customer transactions, returns, and inquiries with professionalism and courtesy.
• Restocking shelves and displays to ensure product availability and store cleanliness, following first-in, first-out (FIFO) inventory principles.
• Assisting customers in locating products and offering basic product knowledge to improve the shopping experience.
• Monitoring product expiration dates and reporting damaged or outdated merchandise to management.
• Supporting daily store operations including opening/closing tasks, cleaning, and maintaining organized displays.

Key Skills: Customer Service, POS Operation, Inventory Restocking, Time Management, Team Collaboration, Attention to Detail

At 13, I worked as a Warehouse Assistant at Eighth Day Sound, where I gained early experience in a professional audio production environment. Under supervision, I supported warehouse operations and learned the basics of live sound logistics. My responsibilities included:

• Assisting with organization and inventory of audio cables, microphones, and other touring gear.
• Cleaning and prepping equipment for shipping and return, ensuring everything was properly stored and ready for use.
• Sorting and labeling gear, helping co workers maintain an efficient workflow during busy production schedules.
• Learning about warehouse safety protocols and developing strong attention to detail and responsibility in a team setting.
• Supporting general upkeep of the warehouse by maintaining clean, organized workspaces.

Key Skills: Early Responsibility, Equipment Organization, Team Support, Work Ethic, Basic Inventory Handling, Introduction to Live Event Logistics