Hi, I’m
SKYLAR KLENNER
Chino Hills,CA
Summary
Professional with strong background in leadership and team management. Proven track record in driving results and ensuring team collaboration. Skilled in strategic planning, problem-solving, and adapting to dynamic environments. Known for reliability, effective communication, and delivering high-quality outcomes.
Overview
6
years of professional experience
Work History
SNOWBASIN SKI RESORT
Assistant Manager
01.2025 - Current
Job overview
- Establish clear team goals, performance expectations, and individual development plans to foster a culture of growth, accountability, and motivation among staff members.
- Manage scheduling, ensuring appropriate staffing levels during peak and off-peak seasons, optimizing labor costs without compromising service quality.
- Oversee daily operations of two lodges, ensuring high standards of guest satisfaction, staff performance, and property maintenance, and staff management.
- Implement an efficient inventory tracking system to minimize waste, reduce costs, and ensure timely restocking of supplies, resulting in a decrease in operational expenses.
- Partner with other departments, including resort operations and guest services, to design and execute seasonal events, promotions, and packages that require cross-functional coordination and teamwork.
- Assisted employees as a manager by stepping in for barista and beer pouring duties during peak hours to ensure smooth service and efficiency.
- Served as Banquet Captain on an as-needed basis, overseeing event operations, coordinating staff, and ensuring high-quality guest experiences.
TEAS MEMORY
Assistant Manager
01.2023 - 01.2024
Job overview
- Promoted within two months for demonstrating strong leadership and enthusiasm, overseeing a team of employees.
- Managed recruitment, training, and scheduling to optimize staffing and operations.
- Delivered exceptional customer service, addressing concerns and complaints effectively.
- Crafted diverse tea and coffee beverages while maintaining accurate inventory management.
PTARMIGAN PEDIATRICS
Front Desk/Lab Tech/Assistant to CEO
01.2021 - 01.2022
Job overview
- Promoted from Front Desk Receptionist for strong understanding of clinic operations and adaptability in new roles.
- Assisted the CEO in task management to ensure smooth operations and handled all email and phone communications.
- Managed newborn screening results, vaccine administration, and process updates using programming skills.
- Verified insurance eligibility, recorded patient information, and trained staff on software use.
- Performed clinical procedures, including hearing and vision screenings, vital signs, and collecting and preparing lab specimens.
- Administered medications and conducted routine point-of-care testing for acute respiratory illnesses, processing up to 20 patient samples daily while collaborating with healthcare providers to document and communicate clear tests.
SAKURA SUSHI
Waitress
01.2019 - 01.2020
Job overview
- Processed cash, card, and check transactions accurately and efficiently.
- Ensured compliance with restaurant standards, maintaining cleanliness and organization throughout the establishment.
- Demonstrated exceptional composure during peak hours, contributing to smooth operations and high levels of customer satisfaction.
Education
UAAAnchorage, AK
Some College
Wasilla High SchoolWasilla, AK
High School Diploma
04-2021
Skills
- Customer service
- Money handling
- Team leadership
- Decision-making
- Staff training and development
- Staff supervision
- Conflict resolution
- Retail operations
- Team building
- Employee scheduling
- Goal setting
Timeline
Assistant Manager
SNOWBASIN SKI RESORT
01.2025 - Current
Assistant Manager
TEAS MEMORY
01.2023 - 01.2024
Front Desk/Lab Tech/Assistant to CEO
PTARMIGAN PEDIATRICS
01.2021 - 01.2022
Waitress
SAKURA SUSHI
01.2019 - 01.2020
UAA
Some College
Wasilla High School
High School Diploma
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