Skylar Kutil
Manchester,TN
Summary
Assistant Manager at Burger King with proven expertise in customer service and team leadership. Successfully trained staff, enhancing operational efficiency and fostering a positive work environment. Skilled in money handling and decision-making, I consistently resolved customer complaints, ensuring satisfaction and loyalty. Committed to maintaining high standards in retail operations. Experienced in both opening and closing shifts.
Overview
10
10
years of professional experience
Work History
Assistant Manager
Burger King
07.2024 - Current
- Assisted in training new staff on operational procedures and customer service standards.
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
- Resolved customer complaints, ensuring satisfaction through effective problem-solving techniques.
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
Childcare Provider
Family Members
07.2015 - 06.2024
- Supervised daily activities, ensuring safety and well-being of children in care.
- Organized age-appropriate recreational activities, fostering creativity and teamwork.
- Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.
- Enforced rules and managed behavior through developmentally appropriate discipline.
- Utilized positive reinforcement techniques to encourage good behavior.
Education
High School Diploma -
Coffee County Central High School
Manchester, TNSkills
- Customer service
- Money handling
- Team leadership
- Decision-making
- Time management
- Customer relations
- Staff training and development
- Staff supervision
- Task delegation
- Retail operations
- Customer relationship management (CRM)
- Orientation and training
Timeline
Assistant Manager
Burger King
07.2024 - Current
Childcare Provider
Family Members
07.2015 - 06.2024
High School Diploma -
Coffee County Central High School