Summary
Overview
Work History
Education
Skills
Timeline
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Skylar Lovan

Jeffersonville,IN

Summary

Talented team player consistently handles high-volume over long shifts while keeping focus. Background communicating clearly to complete orders. Multitasker with history of supporting team and customer needs. Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

4
4
years of professional experience

Work History

Catering Associate/Front Line Worker

Qdoba Eats
Jeffersonville/ New Albany, IN
06.2023 - 03.2024
  • Train new hires on proper sanitation procedures as well as safe food handling techniques.
  • Set up buffets with appropriate equipment and food items according to event specifications.
  • Organize catering supplies and verify inventory levels for upcoming events.
  • Maintain cleanliness of catering areas, including kitchen, dining room, and service areas.
  • Greet guests upon arrival and provide them with menu information as needed.
  • Monitor customer satisfaction throughout the duration of the event.
  • Collaborate with other staff members to ensure smooth delivery of services.
  • Maintain accurate records such as order forms, invoices for reference purposes.
  • Ensure compliance with health department regulations regarding safe food handling practices.
  • Provide quality customer service by responding promptly to inquiries, complaints, and suggestions in a professional manner.
  • Deliver prepared meals to designated locations within specified time frames.
  • Perform table setup duties prior to meal service such as laying out cutlery, plates, glasses.

Trainer/Front Line Worker

Taco Bell
Jeffersonville , IN
06.2021 - 09.2023
  • Trained newly hired top talent to fill key positions and maximize productivity.
  • Provided constructive feedback and positive reinforcement to keep trainees motivated.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
  • Demonstrated leadership by making improvements to work processes and helping to train others.

Front of House Employee

Chick-fil-A
Jeffersonville, IN
01.2020 - 03.2020
  • Greeted customers and provided friendly customer service.
  • Informed customers of daily specials, menu items, and restaurant policies.
  • Maintained cleanliness of dining area by clearing tables and wiping down surfaces.
  • Assisted with seating arrangements to ensure comfortability for guests.
  • Processed payments using cash registers or POS systems accurately and efficiently.
  • Communicated orders to kitchen staff in an accurate and timely fashion.
  • Resolved any customer complaints or issues promptly with professionalism.
  • Assisted with training new front of house employees on procedures and policies.
  • Prepared drinks upon request according to recipes and standards set by management.

Education

High School Diploma -

Excel Center
Clarksville, IN
06-2024

Skills

  • Food Preparation Techniques
  • Recipes And Menu Planning
  • Kitchen Station Organization
  • Cleaning Practices
  • Sanitation Procedures
  • Meal Delivery
  • Customer Support
  • Customer Complaint Resolution
  • Customer Service And Assistance
  • Positive Communication Skills
  • Hospitality And Accommodation

Timeline

Catering Associate/Front Line Worker

Qdoba Eats
06.2023 - 03.2024

Trainer/Front Line Worker

Taco Bell
06.2021 - 09.2023

Front of House Employee

Chick-fil-A
01.2020 - 03.2020

High School Diploma -

Excel Center

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Skylar Lovan