- Participating in fundraising events to support local charities, schools, or community projects
- Offering time and support to shelters for the homeless, women, and animals
- Backpacking and Hiking
- Environmental Conservation Projects
- App Development
- Web Development and Design
Open To Work
Skylar Martin
Sales
Fort Worth,TX
Summary
Dynamic professional with a strong background in media analysis and customer service. Skilled in problem-solving and effective communication, contributing to team success and driving impactful campaign strategies through data-driven insights.
Diligent and hard worker with background in managing boutique stores, ensuring smooth operations and enhancing customer satisfaction. Successfully implemented visual merchandising strategies and inventory management practices. Demonstrated leadership and team-building skills to drive sales and maintain high service standards.
Overview
7
7
years of professional experience
Work History
Media Analyst
Mark Childress
Fort Worth, TX
08.2024 - 07.2025
- Analyzed media trends to inform strategic decision-making and improve campaign effectiveness.
- Developed comprehensive reports on audience engagement metrics to guide content creation strategies.
- Collaborated with cross-functional teams to enhance data collection processes and reporting accuracy.
- Conducted competitive analysis to identify market opportunities and inform client recommendations.
- Leveraged advanced analytics tools to drive data-driven decision-making across multiple campaigns.
- Streamlined internal processes by creating and maintaining organized databases of relevant media information.
- Boosted client satisfaction through proactive communication, ensuring their goals and needs were met.
- Contributed to new business growth by providing insightful support during pitch presentations and client meetings.
- Increased team productivity with effective project management, meeting deadlines consistently.
- Collaborated with cross-functional teams to develop integrated marketing strategies for clients.
- Provided valuable input on creative direction based on thorough understanding of target audience demographics and preferences.
- Maximized campaign effectiveness with detailed reporting and data-driven recommendations.
- Implemented crisis communication plans proactively when necessary to protect client interests during challenging situations.
- Improved brand visibility by monitoring media trends and identifying opportunities for clients.
- Developed strategic insights for clients by evaluating competitor performance and industry benchmarks.
- Managed multiple projects simultaneously, ensuring quality results delivered within budgetary constraints.
- Strengthened relationships with key media contacts, securing favorable placements for clients'' content.
- Reported from field locations and wrote stories under tight deadlines.
- Edited, proofread and fact-checked content for accuracy.
Sales Agent
Buckle
College Station, TX
10.2022 - 12.2024
- Supervised daily sales operations to ensure efficient customer service and staff performance
- Trained and mentored team members to enhance product knowledge and sales techniques
- Analyzed sales data to identify trends and adjust merchandising strategies accordingly
- Implemented visual merchandising standards to elevate store presentation and customer engagement
- Conducted regular performance evaluations to support professional development of team members
- Monitored inventory levels to prevent stockouts and optimize product availability
- Resolved customer inquiries and complaints, fostering positive shopping experiences
- Increased customer satisfaction by addressing and resolving client concerns efficiently.
- Developed strong relationships with key clients, resulting in repeat business and increased revenue.
- Checked store merchandise regularly for proper display and replenishment.
- Exceeded sales goals and accomplished business objectives by inspiring staff and promoting target products.
- Coached employees and trained on methods for handling various aspects of sales, complicated issues, and difficult customers.
- Worked jointly with team members to assist with closing sales, cross-selling and upselling of products and services.
- Promoted exceptional customer service by engaging clients on sales floor.
- Optimized sales routes and territories for maximum efficiency and coverage, using detailed analytics and mapping tools.
Barista
Starbucks
College Station, TX
09.2022 - 09.2023
- Trained new baristas on beverage preparation and customer service standards.
- Delivered high-quality coffee and espresso beverages consistently during peak hours.
- Maintained cleanliness and organization of workstations to ensure efficient operations.
- Processed customer transactions accurately using point-of-sale system.
- Assisted in inventory management, including stock replenishment and product rotation.
- Mentored junior team members to enhance their skills in beverage crafting and customer interaction.
- Implemented new techniques for drink presentation, improving overall customer satisfaction ratings.
- Collaborated with management to streamline workflow processes, enhancing service speed during busy periods.
- Maintained a clean and organized workspace for optimal productivity and safety.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
- Cleaned counters, machines, utensils, and seating areas daily.
- Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
- Controlled line and crowd with quick, efficient service.
- Handled customer complaints professionally, resolving issues promptly to ensure satisfaction and foster loyalty.
- Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
- Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
- Maintained regular and consistent attendance and punctuality.
- Operated espresso machines and commercial coffee brewers to create beverages.
- Trained new employees, sharing knowledge and expertise of coffees, teas, and merchandise.
- Made and served brand-specific café beverages with focus on speed, quality and consistency.
- Enhanced customer satisfaction by efficiently preparing and serving high-quality beverages.
- Trained new team members with positive reinforcement and respectful, encouraging coaching.
- Created wide variety of hot and cold drinks in average shifts with consistently positive customer satisfaction scores.
- Adhered to strict food hygiene regulations, minimizing risk of contamination or illness among customers.
- Streamlined order processing through accurate cash handling and efficient use of the point-of-sale system.
- Showcased versatility by assisting in other areas of the café as needed, including food preparation or table service when required.
- Demonstrated expertise in various brewing techniques, ensuring consistent quality across all drinks served.
- Increased repeat business by providing exceptional customer service and building rapport with patrons.
Boutique Store Manager
Divine Justice Boutique
Azle, TX
08.2020 - 02.2022
- Managed daily operations to optimize customer service and enhance shopping experience.
- Trained and mentored staff on best practices in sales techniques and product knowledge.
- Developed merchandising strategies to maximize product visibility and drive sales performance.
- Implemented inventory management systems to streamline stock replenishment processes.
- Analyzed sales trends to inform strategic decisions on product offerings and promotions.
- Enhanced store layout based on customer flow analysis, improving overall shopping efficiency.
- Handled customer complaints professionally, resolving issues promptly to maintain positive brand reputation.
- Maintained a clean, organized, and visually appealing store environment to enhance the shopping experience.
- Exceeded sales targets by developing and implementing effective sales strategies tailored to customer needs and preferences.
- Implemented effective visual merchandising strategies for appealing store displays and increased sales.
- Managed inventory levels, ensuring optimal stock availability for customer needs and preferences.
- Increased boutique revenue by effectively promoting seasonal trends through window displays and in-store signage.
- Enhanced customer satisfaction by providing personalized shopping experiences and expert fashion advice.
- Streamlined operations by implementing efficient inventory management systems for accurate record-keeping of merchandise turnover rates.
- Trained and mentored new team members on sales techniques and product knowledge to improve overall store performance.
- Coordinated staff schedules, ensuring adequate coverage during peak hours for seamless customer service.
- Showed associates how to improve customer interactions and increase sales with successful communication and consultative strategies.
- Kept morale high with high-energy, collaborative leadership style, regularly incorporating employee feedback and tapping employees for important projects.
- Built boutique's reputation for effectively serving [Type] customers through careful staff management, effective customer relations and smooth service delivery.
- Oversaw merchandising strategies to effectively showcase [Type] products with eye-catching displays.
- Defined clear targets and objectives and communicated to other team members.
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
- Assisted in organizing and overseeing assignments to drive operational excellence.
CNA
Azle Manor Nursing Home
Azle, TX
01.2018 - 02.2020
- Provided direct patient care, including bathing, grooming, and feeding residents.
- Assisted nursing staff with medical procedures and documentation of vital signs.
- Maintained cleanliness and safety of patient environments to promote health standards.
- Monitored resident behavior and reported changes to nursing team for appropriate intervention.
- Trained new staff on best practices for resident care and facility protocols.
- Implemented patient mobility programs to enhance physical well-being and independence.
- Assisted patients with daily living activities, promoting independence and dignity.
- Advocated for residents' rights and preferences in daily care decisions and activities.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Enhanced patient satisfaction by providing compassionate and attentive care.
- Maintained confidentiality of patient information according to HIPAA guidelines while communicating effectively with team members about critical updates.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Utilized proper body mechanics and assistance devices when transferring patients, minimizing the risk of injury for both parties.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Ensured prompt response to call lights, addressing patient needs in a timely manner.
- Prevented bedsores by regularly repositioning patients and implementing proper wound care techniques.
- Delivered individualized patient care by recording vital signs, documenting observations, administering treatments, and evaluating patient needs.
- Provided emotional support for patients during challenging times, fostering a positive healing environment.
- Implemented fall prevention measures by identifying high-risk patients and maintaining clutter-free environments around bedsides.
- Cared for residents in assisted living facility and delivered high-quality support to meet needs.
- Reduced patient stress levels through effective communication and active listening skills.
- Cared for clients with diagnoses such as respiratory failure, diabetes, Parkinson's disease and muscular dystrophy.
- Promoted infection control practices within the facility by adhering to strict hand hygiene procedures and utilizing personal protective equipment when necessary.
- Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
- Oversaw and maintained patients' rooms, group living areas, and nurse stations.
- Evaluated patients to identify and address wounds, behavioral concerns, and medically relevant symptoms.
- Supported ambulation and physical therapy needs by conducting planned exercise routines.
- Assisted in emergency situations under the direction of nursing supervisors or physicians, providing crucial support during life-saving interventions.
- Conducted routine safety checks on equipment, promptly reporting any malfunctions or safety concerns to appropriate personnel.
Education
Biomedical Sciences
Texas A&M University
College Station, TX12-2026
Skills
- Video editing
- Qualitative research
- Multimedia production
- Media planning
- Consumer behavior
- Advertising strategy
- Teamwork
- Customer service
- Problem-solving
- Time management
- Attention to detail
- Problem-solving abilities
- Multitasking
- Teamwork and collaboration
- Multitasking Abilities
- Critical thinking
- Organizational skills
- Team collaboration
- Active listening
- Reliability
- Excellent communication
- Adaptability and flexibility
- Decision-making
- Detail-oriented
Interests
Work Preference
Job Search Status
Open to workWork Type
Full TimeLocation Preference
On-SiteHybridSalary Range
$20/hr - $1000/hrTimeline
Media Analyst
Mark Childress
08.2024 - 07.2025
Sales Agent
Buckle
10.2022 - 12.2024
Barista
Starbucks
09.2022 - 09.2023
Boutique Store Manager
Divine Justice Boutique
08.2020 - 02.2022
CNA
Azle Manor Nursing Home
01.2018 - 02.2020
Biomedical Sciences
Texas A&M University