Skylar Martin
Chattanooga,TN
Summary
Certified Dental Assistant with hands-on experience. Skilled at chairside assisting, dental radiography and building relationships with patients. Well-rounded knowledge of dentistry and enthusiasm to bring strong work ethic to excellent dental practice.
Overview
1
1
Certification
12
12
years of professional experience
Work History
Payor enrollment specialist
symplr
Chattanooga, TN
03.2024 - Current
- Enrolled doctors with various insurance companies to expand provider network
- Managed symplr enrollment workflows for provider onboarding and payer applications.
- Verified provider credentials, licenses, and practice data for accuracy.
- Completed CAQH updates and maintained current enrollment records.
- Executed remote tasks to maintain efficient workflow from home office
Prior Authorization Specialist
Center for Oral facial and implant surgery
Chattanooga, TN
02.2022 - 03.2024
- Call insurance companies to see if authorization is required
- Process insurance claims for their exams and surgeries
- Coordinated with dental offices to obtain x-rays and referrals
- Processed insurance claims for exams and surgeries
- Call other dental offices to get x-rays and referrals sent over to us
- Contacted insurance companies to verify authorization requirements
Front Office Coordinator
Prime Imaging
Chattanooga, TN
01.2021 - 02.2022
- Assisted patients in completing necessary paperwork for streamlined appointment processing
- Verified patient appointments through direct communication to ensure accuracy.
- Coordinated communication between patients and staff to enhance service delivery
- Confirmed patient appointments to ensure optimal scheduling and patient flow
- Directed patients to suitable healthcare services based on their needs.
- Scheduled patient appointments efficiently
Dental Assistant/Receptionist
Case Dental Care
Chattanooga, TN
05.2019 - 06.2020
- Greeted patients and prepared them for dental appointments to enhance their experiences
- Sterilized dental instruments and maintained cleanliness of treatment area to uphold safety standards
- Supported dentist during patient procedures
Customer Care
Hamilton Place Mall / Rock City
Chattanooga, TN
10.2014 - 01.2017
- Greeted patrons and assisted with inquiries to enhance experience during seasonal entertainment events
- Conducted regular training sessions to educate staff on new policies and procedures related to customer care.
- Conducted quality assurance checks on completed tickets to maintain service standards by Customer Care Analysts
- Developed and implemented customer service policies and procedures to improve consistency and effectiveness in customer care
- Assisted with various tasks during seasonal events at high school
Education
Dental Assistant
Dental Assistant
08.2026 - 11.2026
Diploma -
Heritage High School
Skills
- nitrous oxide certification
- CPR CERTIFICATION
- Microsoft Office
- Dental Receptionist
- Medical imaging
- Leadership
- Organizational skills
- HIPAA
- Google Docs
- Computer skills (3 years)
- Medical Office Experience
- Medical terminology (5 years)
- Insurance Verification
- Medical Records
- Communication skills (5 years)
- Medical Terminology
- X-Ray
- Medical record
- Sterilization protocols
- Prior authorization
- Appointment scheduling
- Dental records
- Patient communication
- Medical Scheduling
- Customer service (6 years)
- Dental Assisting
- Patient care
- Dental terminology
- Insurance verification
- Claims processing
- Dental charting
- Sterilization procedures
- Office coordination
- Radiography safety
- Local anesthetic proficiency
- Impression taking skills
- Infection control proficiency
Personal Information
Driving License: Driver's License
Certification
- CPR Certification
- Driver's License
Timeline
Dental Assistant
Dental Assistant
08.2026 - 11.2026
Payor enrollment specialist
symplr
03.2024 - Current
Prior Authorization Specialist
Center for Oral facial and implant surgery
02.2022 - 03.2024
Front Office Coordinator
Prime Imaging
01.2021 - 02.2022
Dental Assistant/Receptionist
Case Dental Care
05.2019 - 06.2020
Customer Care
Hamilton Place Mall / Rock City
10.2014 - 01.2017
Diploma -
Heritage High School