Skylar Mccomb

• Used hand-held scanners to sort items into specific categories.
• Worked collaboratively with colleagues in fast-paced environment to meet tight deadlines for sorting.
• Stacked items according to weights, sizes, types, and picking priorities.
• Reduced errors in the sorting process by conducting thorough quality checks and maintaining accuracy.

• Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
• Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
• Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
• Responded to customer requests for products, services, and company information.

Organized and packaged materials to ensure seamless workflow transitions.