Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
SalesAssociate

Skylar Miller

Riverside,CA

Summary

Detail-oriented team player with strong organizational skills. Able to handle multiple projects simultaneously with a high degree of accuracy. Over the past 3+ years, I have dedicated myself to building a successful career as a results-oriented graphic artist. Additionally, I have owned and managed U-Chill, a local moving company that provides packing, loading, unloading, and unpacking services, along with junk removal and lawn maintenance. Managing these self-motivated businesses has allowed me to develop strong leadership and problem-solving abilities, streamlining operations to reduce costs and promote efficiency. I make independent decisions and exercise sound judgment to drive company success. My hardworking and passionate nature as a job seeker with strong organizational skills remains unchanged. Eager to secure an entry-level position and contribute to the team's achievement of company goals. Diverse background in culinary-focused occupations, along with a brief military career, has shaped me into a clear communicator and collaborative team player. Possess experience in leadership, attention to detail, and customer relations skills.

Overview

10
10

Years of professional customer service experience.

Work History

Team Leader Manager

U-Chill
08.2024 - Current
  • Oversaw the successful completion of multiple high-priority projects, ensuring timely delivery and client satisfaction
  • Streamlined communication within the team for better collaboration and decision-making
  • Enhanced problem-solving skills within the team through facilitating brainstorming sessions and encouraging creative thinking.
  • Defined clear targets and objectives and communicated to other team members.
  • Identified and communicated customer needs to supply chain capacity and quality teams.
  • Adapted quickly to unexpected changes in timelines or requirements during moves, maintaining professionalism under pressure.
  • Developed customized moving plans to cater to individual client needs, ensuring a smooth transition during relocation.
  • Provided exceptional customer service throughout the entire moving process, leading to repeat business and referrals from satisfied clients.
  • Organized storage units efficiently, optimizing space usage while ensuring easy access to belongings when needed by clients.
  • Evaluated job sites prior to moves, identifying potential challenges and strategizing solutions accordingly.
  • Collaborated with team members to consistently meet or exceed company goals for client satisfaction and overall efficiency.
  • Maintained open communication with clients throughout the entire moving process, addressing any concerns promptly and effectively.
  • Coordinated disposal of unwanted items in an environmentally friendly manner, adhering to local regulations and guidelines.
  • Streamlined operations for timely and accurate delivery of belongings, resulting in positive feedback from clients.
  • Loaded and unloaded trucks with customer possessions or merchandise weighing up to 70+ lbs.
  • Arranged items at destination according to customer requests and instructions.
  • Loaded and unloaded materials onto and off of trucks for fast shipment.
  • Unpacked and repacked items in different quantities and configurations for shipment.
  • Assembled pallets and crates for secure transportation of materials.
  • Maintained clean, orderly work environment free of hazards.
  • Used handheld scanners to efficiently track and maneuver freight throughout distribution network.

Freelance Graphic Designer

Self-employeed
01 2022 - Current
  • Managed multiple projects simultaneously while maintaining strict adherence to client specifications and industry standards.
  • Designed custom illustrations for diverse clientele, adding a unique touch to each project while reinforcing brand identity guidelines.
  • Ensured client satisfaction through open communication channels and regular progress updates, fostering long-lasting professional relationships.
  • Streamlined design processes by implementing efficient project management tools, reducing time spent on administrative tasks.
  • Delivered consistent results by adapting quickly to changing client requirements and project scopes throughout the design process.

Head Line Cook

Grams BBQ Restaurant and Catering
12 2020 - 12 2021
  • Mentored new staff members on restaurant policies and procedures to facilitate their smooth integration into the team.
  • Reduced waste by implementing proper storage techniques and inventory management.
  • Contributed to successful catering events by preparing large quantities of high-quality dishes under tight deadlines.
  • Conducted regular equipment maintenance checks to ensure proper functionality and prevent costly repairs or replacements.
  • Led line cook team in meeting high-volume demands during busy services, maintaining exceptional food quality standards.
  • Assisted in menu development process, contributing ideas based on current food trends and customer preferences.
  • Provided support during staff shortages or unexpected absences, demonstrating adaptability and strong teamwork skills.
  • Handled multiple orders simultaneously while coordinating with other stations to maintain seamless workflow.

Stock Associate

Smart and Final
06 2018 - 12 2020
  • Managed inventory storage in clean and organized fashion.
  • Boosted customer satisfaction by assisting with product inquiries, locating items, and providing relevant information.
  • Maintained positive relationships with vendors, resolving any delivery or invoicing issues in a timely manner.
  • Enhanced productivity through proper use of equipment such as pallet jacks, hand trucks, and forklifts while adhering to safety protocols at all times.
  • Assisted in seasonal inventory preparations to ensure smooth transitions between product lines.
  • Facilitated efficient restocking processes during peak hours to minimize out-of-stock occurrences on the sales floor.
  • Performed light housekeeping and cleaning by discarding trash and cardboard and sweeping and mopping floors.
  • Supported visual merchandising initiatives by assembling promotional displays according to guidelines set forth by management.
  • Prevented backorders by monitoring inventory levels closely; replenishing stocks as necessary before reaching critical low points.

College Student

Unemployed
05 2017 - 06 2018

Leadership Team Member

Nestle Toll House Cafe
09 2015 - 06 2017
  • Demonstrated knowledge of company mission and goals and mentored employees in reaching objectives aligned with company core values.
  • Modeled exceptional customer service and mentored associates on direct link between revenue growth and customer loyalty.
  • Built strong relationships with customers through positive attitude and attentive response.
  • Oversaw talent acquisition efforts aligning new hires with required skills ensuring a successful onboarding experience.
  • Led change management efforts, successfully navigating organizational transitions while maintaining employee morale and engagement.
  • Evaluated existing workflows identifying areas for improvement resulting in streamlined procedures.

Active Duty Soldier

Army
06 2014 - 08 2015
  • Promoted a culture of safety within the unit, resulting in reduced accident rates during high-risk activities.
  • Ensured soldiers'' welfare with consistent communication, addressing concerns, and providing guidance when needed.
  • Contributed to successful military exercises through effective coordination and task delegation among team members.
  • Secured and protected military property, assets, and personnel.
  • Organized personnel schedules ensuring optimal staffing levels were maintained across multiple shifts.

Education

Some College (No Degree) -

Riverside City College
Riverside, CA

Skills

  • Multitasking Abilities
  • Organization
  • Critical Thinking
  • Conflict Resolution
  • Social Perceptiveness
  • Project Planning
  • Data Entry
  • Teamwork and contribution
  • Customer Service
  • Supply Management
  • Self-Motivation and Initiative

Accomplishments

CorrupT: Digital Art

https://corrupt-da.com

  • Managed to build a company from the ground up as well as the products that it offers for purchase:
  • Graphic Tees, Graphic Hoodies, other original articles of clothing.
  • Fashion accessories, home goods, and after stock custom vehicle asthetics. (steering wheel covers, floor mats, seat covers, vanity plates, and bumper stickers.)
  • Designed and Developed the brand Logo, Websites UI (User Interface) in addition to the pages, the blog ,navigation menu.
  • Completed obtaining brand recognition starting with The original logo, and the social media ad creatives that I used reach a larger customer base.

Timeline

Team Leader Manager

U-Chill
08.2024 - Current

Freelance Graphic Designer

Self-employeed
01 2022 - Current

Head Line Cook

Grams BBQ Restaurant and Catering
12 2020 - 12 2021

Stock Associate

Smart and Final
06 2018 - 12 2020

College Student

Unemployed
05 2017 - 06 2018

Leadership Team Member

Nestle Toll House Cafe
09 2015 - 06 2017

Active Duty Soldier

Army
06 2014 - 08 2015

Some College (No Degree) -

Riverside City College

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Skylar Miller