Skylar Myers
Summary
Dedicated Team Leader with expertise in quality assurance initiatives, issue resolution and interpersonal communication. Proficient with project management, personnel training and task delegation. Sets example for work ethic, dependability and quality.
Overview
8
8
years of professional experience
2019
2019
years of post-secondary education
Work History
Team Lead/Warehouse Worker/Nail Technician
Braxton's Animal Works
Wayne, Pennsylvania
12.2020 - Current
- Led team of four to six in daily operations, optimizing workflow and task delegation to achieve project goals.
- Trained and mentored junior staff, enhancing collaboration and boosting team morale.
- Received shipments promptly, ensuring accuracy and maintaining an organized workspace.
- Coordinated daily inventory management activities, optimizing stock levels and reducing discrepancies in product counts.
- Streamlined shipping and receiving processes, improving turnaround time and contributing to increased operational efficiency.
- Mentored new employees on best practices in warehouse operations, fostering a culture of teamwork and continuous improvement.
- Offered nail trimming services, ensuring a smooth and stress free experience for both clients and their pets.
- Trained new staff on cleaning procedures and safety practices, fostering a culture of compliance and teamwork.
- Implemented improved cleaning techniques that reduced time spent on tasks while maintaining high cleanliness standards.
Sales Associate
Pet Valu
Norristown, Pennsylvania
04.2018 - 12.2020
- Assisted customers with product knowledge and recommendations, improving shopping experience and customer satisfaction.
- Maintained organized merchandise displays, creating visually appealing store layout that encouraged customer engagement.
- Conducted regular inventory checks, maintaining stock levels and minimizing discrepancies in product availability while ensuring proper product rotation by date.
- Maintained inventory levels by restocking shelves and organizing displays, ensuring availability of popular pet products.
- Processed transactions efficiently at the cash register, contributing to a smooth checkout experience for customers.
- Helped customers find specific products, answered questions, and offered product advice.
- Greeted customers and provided exceptional customer service.
- Handled customer complaints in a professional manner.
Front Desk Receptionist
Legion
Norristown, Pennsylvania
12.2019 - 07.2020
- Managed front desk operations, greeted visitors, and ensured smooth check-in procedures to enhance client experience.
- Coordinated appointment scheduling and maintained calendar systems to maximize staff availability and improve client engagement.
- Processed incoming calls and inquiries, delivered accurate information in a friendly manner to support client satisfaction.
- Monitored and maintained office supplies, ensuring the front desk was fully stocked and operational at all times.
- Greeted customers warmly and made them feel welcome.
Education
Norristown Area High School
Norristown, PASkills
- Team leadership
- Customer engagement
- Task delegation
- Staff training
- Inventory management
- Shipment processing
- Call handling
- Time management
Timeline
Team Lead/Warehouse Worker/Nail Technician
Braxton's Animal Works
12.2020 - Current
Front Desk Receptionist
Legion
12.2019 - 07.2020
Sales Associate
Pet Valu
04.2018 - 12.2020
Norristown Area High School