Skylar Norman
Blackshear,GA
Summary
In July of 2015 I began my career as a school bus driver with the Ware County Board of Education. I greatly enjoy children & serving families providing safe transportation for our most precious cargo daily. I started driving knowing I'd want to grow within the industry in various roles ultimately becoming a Supervisor mentoring drivers & leading them daily.
During my time with Ware I had the opportunity to work in the Bus Shop performing Monthly Fleet inspections on the buses alongside our Mechanics. Additionally I also worked alongside the Routing Supervisor on routing & assigning Field Trips to drivers. My tenure allowed me to have training on the routing software Transfinder as well as REI School Bus video systems.
Intensive driver training from the State of GA to obtain a School Bus Class B P/S CDL as well as locally with defensive driver courses. Driving a 90 Passenger School Bus through a serpentine road course both in forward & reverse was required to keep our skills fresh. In the last 6 years I've went thru various training and served on several committees in our school system. In January of 2020 I took the driver trainer course given by the State Department of Education and pass both the test and presentation and was certified as a driver trainer. When Covid 19 hit my school system got together a reopen committee that I was selected to join to give a insight on the challenges we faced in transportation to leaders of The BOE. In November of 2021 I left Ware County School System to join the Pierce County School System as their driver trainer and route driver. I came in under a new director and no trainer before me. I came in and started a training program from scratch that seems to successfully work. In January of 2022 I went through trainer recertification from the Georgia Department of Education and became recertified. in July of 2022 I took over the secretary role at our transportation department handling buswhere and field trips along with my other duties. To say I love my job is a understatement this is what I was born to do and I hope to keep excelling and reach my goal of one day being a director and leading a awesome team of drivers,monitors,mechanics,and office staff.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Lead Driver Trainer/Bus Driver
Pierce County Board of Education
Blackshear , GA
2021.11 - Current
- Completed pre- and post-trip inspections of assigned equipment and vehicles.
- Investigated any incidents or accidents involving drivers or vehicles.
- Tracked driver behavior, timekeeping and attendance.
- Performed activities on time while maintaining regular attendance and punctuality to support scheduling and work coverage.
- Collaborated closely with the director to continuously improve route efficiency and implement best practices.
- Resolved parent complaints promptly and professionally.
- Initiated team briefings for drivers to discuss key performance targets and ways to improve bottom line.
- Provided support to drivers during their route if needed.
- Kept track of driver hours and miles to achieve maximum productivity in given hours.
- Investigated collisions and passenger injuries, documenting incidents in reports.
- Implemented new technologies such as GPS systems into existing operations.
- Conducted annual performance reviews to assist drivers with maintaining required standards.
- Supervised and trained new drivers in safe driving techniques and company policies.
- Coordinated routes for drivers to ensure efficient use of resources.
- Transported students to specified destinations safely and on-time.
- Checked vehicle after shift for damage.
- Performed administrative tasks such as scheduling shifts for drivers.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to the work environment.
Driver Trainer/School Bus Driver
Ware County Board of Education
Waycross , GA
2015.07 - 2021.11
- Organized and submitted company forms and regulatory documents.
- Led students through parallel parking and other parking configurations in parking lot without other traffic.
- Educated drivers on defensive driving techniques, such as how to handle hazardous conditions or emergency situations while behind the wheel.
- Taught practical, safe driving practices in classroom and via videos before having students drive.
- Oversaw more than 12 training hours or more alongside all new drivers.
- Monitored trainees' progress throughout the course of instruction and documented results.
- Coached students through use of operational controls such as foot pedals and turn signals while in stationary vehicle.
- Maintained school-wide culture of respect and actively used positive behavioral interventions and supports (PBIS) disciplinary methods.
- Instructed trainees of various ages to operate motor vehicle safely and obtain driver's license in [State].
- Assessed new employee's driving skills and provided feedback to improve their performance.
Detention Officer
Ware County Sheriffs Office
Waycross , GA
2014.06 - 2015.07
- Issued clothing, tools and other authorized items to inmates.
- Counseled inmates regarding their rights, privileges, rules and regulations of the facility.
- Reported on quality of inmate work and violations committed by prisoners.
- Took prisoners into custody and escorted to locations within and outside facility.
- Performed head counts, checking cells for missing inmates.
- Enforced disciplinary action when appropriate according to established guidelines.
- Investigated disturbances within the facility and reported findings to supervisors.
- Provided support and assistance to fellow officers during emergency situations.
- Subdued and restrained resisting inmates using hands and feet while employing defensive tactics and approved non-lethal weapons.
- Supervised inmates during recreational activities, providing guidance when needed.
- Instructed inmates in work assignments and explained tasks.
- Performed searches of people, vehicles, mail items and dormitories.
- Distributed commissary items and dispensed prescribed medication to prisoners.
- Assisted in the intake of new inmates, ensuring all necessary paperwork was completed and filed correctly.
- Conducted inmate and detention facility visual surveillance to identify and subdue unrest.
- Implemented defensive tactics and physical restraints to maintain safety and security of [Type] facility.
- Provided supervisors oral and written reports of work performed by inmates, inmate disturbances and rule violations.
- Transported and escorted inmates to hospitals, court and other institutions.
- Conducted fire, safety and sanitation inspections.
- Served meals and dispensed medications to inmates.
Education
Driver Trainer Certification -
Georgia Department Of Education Driver Trainer
2020-01
High School Diploma -
Ware County High School
Waycross, GA2014-05
Skills
- Confidentiality Understanding
- Schedule Management
- Route Management
- Route Planning
- Safety Regulation Compliance
Certification
- Certified school bus driver trainer- 4 years
Timeline
Lead Driver Trainer/Bus Driver
Pierce County Board of Education
2021.11 - Current
Driver Trainer/School Bus Driver
Ware County Board of Education
2015.07 - 2021.11
Detention Officer
Ware County Sheriffs Office
2014.06 - 2015.07
Driver Trainer Certification -
Georgia Department Of Education Driver Trainer
High School Diploma -
Ware County High School
- Certified school bus driver trainer- 4 years
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