Summary
Overview
Work History
Education
Skills
Timeline
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Skylar O'Neill

Wentzville,MO

Summary

Administrative professional supporting personnel in busy, office environments. A team player with terrific scheduling, project tracking and issue resolution talents. A knowledgeable employee considered a valuable asset to any company.

Overview

5
5
years of professional experience

Work History

Scheduling Coordinator

Marc's Flooring Service, Inc.
04.2022 - 01.2023
  • Proactively identified scheduling issues and developed quick solutions to promote efficiency and profitability.
  • Managed daily scheduling conflicts to reduce operational backlogs and support full shift-coverage.
  • Communicated scheduling changes to staff members, implementing proof-of-receipt to reduce errors.
  • Created detailed calendars for staff members to support deadline management and milestone achievement.
  • Collected, arranged, and input information into database system.
  • Evaluated customer needs and feedback to drive product and service improvements.
  • Cultivated positive relationships with customers to deliver timely and cost-effective supply of services and materials.

Waitress

Hooters Inc.
05.2018 - 12.2021
  • Remained calm and poised when dealing with difficult customers or during busy shifts.
  • Kept server areas clean and stocked to increase efficiency while working tables.
  • Used cash registers and credit card machines to cash out customers.
  • Greeted new customers, discussed specials, and took drink orders.
  • Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
  • Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.

Personal Assistant

Dustin Smith
03.2021 - 10.2021
    • Oversaw personal and professional calendars and coordinated appointments for future events.
    • Maintained appropriate filing of personal and professional documentation.
    • Provided general administrative support including scheduling meetings, making travel arrangements and managing documentation.
    • Used discretion when handling confidential information.
    • Kept detailed track of household and maintenance inventory and schedules.
    • Completed household tasks by assisting with laundry, light housekeeping and grocery shopping.
    • Identified needs and coordinated plans for travel and out-of-town functions.

Bottle Service Waitress

ZanBoogieBubbles
06.2020 - 07.2021
    • Maintained updated knowledge of drink menu items, promotions, specials and liquor and beer brands and used persuasive selling techniques to maximize sales.
    • Assessed guest demeanor and behavior to minimize disturbances, notifying bouncer of any unruly situations.
    • Processed orders and facilitated customer payments using POS system.
    • Increased sales significantly by upselling higher-end products to customers.

Viceroy

Barstool Sports
03.2020 - 04.2021
  • Conducted daily updates to social media profiles to boost company online presence.
  • Designed and presented social media campaign ideas.
  • Supported branding, digital marketing messaging and advertising campaigns by engaging with followers on various social media platforms.
  • Researched relevant industry trends to develop engaging, topical social media content.

Education

Bachelor of Science - Business Administration And Management

Missouri State University
Springfield, MO
05.2023

Skills

  • Conflict Resolution
  • High-Volume Environments
  • Strategic Planning
  • Accurate Money Handling
  • Relationship Management
  • Strong Problem Solver
  • Attention to Detail
  • Multitasking and Organization

Timeline

Scheduling Coordinator

Marc's Flooring Service, Inc.
04.2022 - 01.2023

Personal Assistant

Dustin Smith
03.2021 - 10.2021

Bottle Service Waitress

ZanBoogieBubbles
06.2020 - 07.2021

Viceroy

Barstool Sports
03.2020 - 04.2021

Waitress

Hooters Inc.
05.2018 - 12.2021

Bachelor of Science - Business Administration And Management

Missouri State University

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Skylar O'Neill