Summary
Overview
Work History
Education
Skills
References
Timeline
AdministrativeAssistant
Skylar Patterson

Skylar Patterson

West Monroe,United States

Summary

Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.

Overview

6
6
years of professional experience

Work History

Online Bookkeeper

Tommy Saxons Barber Shop
West Monroe, LA
04.2023 - Current
  • Prepared financial statements, including balance sheets, income statements, and statement of cash flows.
  • Conducted monthly bank reconciliations.
  • Performed month-end closing activities.
  • Managed payroll processing for staff members.
  • Generated invoices for clients and tracked payments received from customers.

Military

Army National Guard LA
, LA
04.2020 - Current
  • Organized recruiting events such as job fairs, open houses, and career days.
  • Managed scheduling of appointments with potential recruits at recruiting office locations.

Customer Service Representative (CSR)

Entergy
West Monroe, LA
10.2023 - 04.2024
  • Gathered customer feedback through surveys and used the data to improve customer service.
  • Answered customer inquiries and provided accurate information regarding products and services.
  • Provided excellent customer service to resolve customer complaints in a timely manner.
  • Maintained detailed records of customer interactions, transactions and comments for future reference.
  • Answered inbound calls, chats and emails to facilitate customer service.

Server/Hostess

Gibbons Fine Grill
Shreveport, LA
10.2018 - 09.2022
  • Ensured that each guest was served courteously, quickly, and efficiently.
  • Performed opening and closing duties such as setting up the dining area, restocking supplies..
  • Upheld high standards of sanitation in accordance with health department regulations.
  • Promoted desserts, appetizers and specialty drinks to optimize sales.

Retail Sales Assistant

Shreveport Gymnastic Supply
Shreveport, LA
04.2019 - 09.2021
  • Assisted customers with product selection to meet their needs.
  • Resolved customer complaints in a professional manner.
  • Adhered to all safety policies and regulations at all times.
  • Restocked shelves, racks and bins with latest merchandise and changed signage to promote special items.

Education

Diploma -

Pathways In Education - North Market
Shreveport, LA
01.2022

Some College (No Degree) - Psychology

University of Louisiana At Monroe
Monroe, LA

Skills

  • Quickbooks
  • Bookkeeping Software
  • Accounting
  • Customer Relations
  • Data entry background
  • Customer Relationship Management (CRM)

References

References available upon request.

Timeline

Customer Service Representative (CSR)

Entergy
10.2023 - 04.2024

Online Bookkeeper

Tommy Saxons Barber Shop
04.2023 - Current

Military

Army National Guard LA
04.2020 - Current

Retail Sales Assistant

Shreveport Gymnastic Supply
04.2019 - 09.2021

Server/Hostess

Gibbons Fine Grill
10.2018 - 09.2022

Diploma -

Pathways In Education - North Market

Some College (No Degree) - Psychology

University of Louisiana At Monroe

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Skylar Patterson