Hi, I’m
Skylar Patterson
West Monroe,LA
Summary
Self-disciplined military officer with demonstrated success in leading tactical operations. Skilled in crisis management, personnel supervision and mission execution with mastery of advanced weapons systems and equipment. Strong emotional intelligence and committed to successfully handling stress in high-pressure situations.
Overview
8
years of professional experience
1
Language
Work History
U.S. Military Facility
Army Officer
05.2020 - Current
Job overview
- Mentored junior officers to develop leadership skills, fostering a culture of continuous improvement within the organization.
- Enhanced team performance by implementing efficient communication and decision-making strategies.
- Championed diversity initiatives within the unit to create an inclusive and respectful environment for all personnel.
- Conducted thorough risk assessments to minimize potential hazards during military exercises and deployments.
Entergy
Customer Service Representative
10.2023 - 04.2024
Job overview
- Handled customer inquiries and suggestions courteously and professionally.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
Gibbons Fine Grill
Server
09.2017 - 10.2023
Job overview
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Shreveport Gymnastic Supply
Retail Sales Manager
06.2016 - 07.2021
Job overview
- Facilitated high volumes of cash, credit, and gift card transactions, verifying cash drawer balance at end of each shift.
- Boosted sales performance by implementing effective visual merchandising and store layouts.
- Trained new sales associates on company policies, selling techniques, and customer service best practices to maximize their potential.
Education
Pathways In Education - North MarketShreveport, LA
High School Diploma
01.2021
University Overview
- 3.8 GPA
- Awarded top 10 in class of 2021
Skills
- Personnel Management
- Operational planning
Availability
See my work availability
Not Available
Available
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Customer Service Representative
Entergy
10.2023 - 04.2024
Army Officer
U.S. Military Facility
05.2020 - Current
Server
Gibbons Fine Grill
09.2017 - 10.2023
Retail Sales Manager
Shreveport Gymnastic Supply
06.2016 - 07.2021
Pathways In Education - North Market
High School Diploma
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