Skylar Renaud
Orange,VA
Summary
My focus is to communicate and collaborate cross- functionally to manage numerous deadline driven projects to produce and deliver solutions. And, to maintain high- level customer satisfaction by efficiently resolving customer's requests, needs, and challenges.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Electronic Sales Associate
Walmart
11.2018 - 11.2021
- Helped customers locate products and checked store system for merchandise at other sites.
- Solved customer challenges by offering relevant products and services.
- Trained and developed new hires in company processes, product knowledge, customer service, and selling techniques.
Benefits Specialist
Orange County Social Services
11.2021 - Current
- Coordinated a set of programs that are primarily designed to address problems faced by households with low incomes.
- Responsible for determining the eligibility of individuals and families for financial assistance.
- Assisted households in heating emergency situations with primary fuel utility heating bills, deliveries for primary heating fuel, repair/replacement of primary heating equipment, or emergency shelter.
Education
Associate - Health And Physical Education
Germanna Community College
Fredericksburg, VA05.2022
High School Diploma -
Orange County High School
Orange, VA06.2018
Skills
- Program Management
- Organized and detail oriented
- Relationship Building
- Teamwork and Collaboration
- Conflict Resolution
Certification
- Emergency Relief, American Red Cross
- Energy Assistance: Cooling, Fuel, and Crisis Programs
- SNAP Training
- Medicaid- Families and Children Training
- NNDHS- What is Trauma?
- Interims
Technical Skills
Microsoft Office
Excel
Word
Powerpoint
VEC
IBM (SVES)
VACMS
SPIDER
Timeline
Benefits Specialist
Orange County Social Services
11.2021 - Current
Electronic Sales Associate
Walmart
11.2018 - 11.2021
Associate - Health And Physical Education
Germanna Community College
High School Diploma -
Orange County High School
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