Skylar Reynolds
Hartford
Summary
Dedicated healthcare professional with experience in patient care, behavioral health, phlebotomy, laboratory operations, and specimen management. Skilled in patient monitoring, documentation, specimen collection and processing, regulatory compliance, and multidisciplinary collaboration. Strong attention to detail, critical thinking, and problem solving abilities developed through direct patient care and laboratory environments. Eager to apply my clinical and technical healthcare experience to a Sleep Technologist role while completing on the job training.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Control & Receiving Processor (Specialty Control & Reconciliation Technician)
UW Health Laboratories
11.2024 - Current
- Receive, verify, process, and track biological specimens including blood and tissue samples while maintaining strict chain of custody procedures. Perform daily, weekly, and monthly inventory reconciliation to ensure specimen accountability and accuracy. Investigate and resolve discrepancies involving missing, mislabeled, or damaged specimens and document findings according to laboratory protocols. Maintain accurate records within Laboratory Information Management Systems, patient records, and tracking databases. Ensure compliance with FDA, HIPAA, and laboratory regulatory standards while preserving specimen integrity. Collaborate with medical technologists, pathologists, laboratory staff, and external organizations regarding specimen availability, status, and shipment tracking. Demonstrate exceptional attention to detail in a high volume laboratory environment where accuracy directly impacts patient care and diagnostic outcomes.
- Oversaw incoming laboratory supplies, ensuring accurate and timely processing.
- Trained staff on best practices for inventory management and receiving protocols.
- Streamlined workflows to enhance efficiency in material handling processes.
- Implemented quality control measures to maintain compliance with laboratory standards.
- Monitored inventory levels, facilitating proactive reordering of critical supplies.
- Developed training materials for new hires, enhancing onboarding effectiveness.
- Led initiatives to optimize storage solutions, improving space utilization within the facility.
Phlebotomist
Aspirus Divine Savior Hospital
04.2024 - 10.2024
- Performed venipuncture and specimen collection for patients of all ages. Verified patient information and maintained accurate documentation. Followed infection control procedures and laboratory safety standards. Handled and transported specimens according to established protocols. Provided compassionate patient care while ensuring patient comfort during blood collection procedures. Collaborated with healthcare staff to support efficient patient care and accurate laboratory testing.
- Collected blood samples efficiently using venipuncture and capillary techniques.
- Maintained accurate patient records and ensured compliance with safety protocols.
- Assisted in training new phlebotomists on best practices and procedural standards.
- Coordinated with nursing staff to schedule patient appointments effectively.
- Implemented process improvements to reduce turnaround time for laboratory results.
- Monitored and maintained inventory of supplies, ensuring availability for procedures.
- Led initiatives to enhance patient comfort during blood draw procedures, improving overall experience.
- Conducted regular quality assurance checks on equipment and techniques used in sample collection.
- Enhanced patient experience through compassionate care and communication during blood draw procedures.
- Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
- Maintained a high level of accuracy in labeling and tracking specimens, ensuring proper testing and timely results.
- Centrifuged blood samples as outlined in clinical protocols.
- Completed proper sanitation and cleaning of equipment and work areas between patients.
- Excelled in high pressure situations, maintaining composure and professionalism during peak hours and emergency scenarios.
Travel Certified Nursing Assistant
TotalMed
12.2023 - 04.2024
- Provided direct patient care at Winnebago Mental Health Institute. Assisted patients with activities of daily living, monitored patient conditions, documented observations, and maintained a professional and positive therapeutic environment. Developed strong rapport with patients and staff while following safety protocols and treatment plans.
- Provided compassionate patient care in diverse healthcare settings, ensuring comfort and safety.
- Assisted nursing staff with daily activities, promoting efficient workflow and patient satisfaction.
- Monitored vital signs and reported changes to medical teams for timely interventions.
- Educated patients and families on care protocols, enhancing understanding and compliance.
- Collaborated with multidisciplinary teams to develop tailored care plans for patient needs.
- Trained new staff on best practices in patient handling and safety procedures, fostering team competency.
- Implemented infection control measures to maintain a safe environment for patients and staff.
- Evaluated patient progress and adjusted care approaches based on feedback from healthcare providers.
- Maintained accurate documentation of patient information and vital signs, supporting seamless communication among healthcare providers.
- Managed challenging behaviors displayed by patients with mental health issues or dementia, maintaining a safe environment for all involved parties.
- Assessed vital signs, pain levels, and physical needs daily, adjusting care accordingly to optimize patient wellness.
Travel Certified Nursing Assistant
Worldwide Travel Staffing
05.2023 - 12.2023
- Provided compassionate patient care in a behavioral health setting. Assisted patients with daily living activities, monitored patient status, documented observations, and collaborated with healthcare professionals to support treatment goals. Maintained a professional attitude and therapeutic environment while ensuring patient safety.
Bartender
Tower Lanes
01.2021 - 10.2023
- Provided exceptional customer service in a high volume environment. Managed food and beverage service for large numbers of patrons while maintaining accuracy, efficiency, and professionalism. Demonstrated strong multitasking and communication skills.
- Prepared and served a variety of beverages with attention to detail.
- Managed inventory levels and ordered supplies to maintain stock availability.
- Trained new staff on bartending techniques and customer engagement strategies.
- Implemented efficient workflows to enhance speed of service during peak hours.
CNC Machinist
Riverstone Machining
01.2022 - 06.2023
- Operated and maintained CNC equipment while adhering to safety standards. Conducted equipment inspections and troubleshooting to minimize downtime and improve production efficiency. Ensured quality standards were met while optimizing production processes.
- Inspected finished products for adherence to quality standards and tolerances.
- Operated CNC machines to produce precision components according to specifications.
- Collaborated with engineering teams to optimize machining processes and reduce waste.
- Implemented process improvements that increased production accuracy and reduced downtime.
- Conducted regular preventive maintenance on CNC equipment to ensure peak performance and reliability.
- Maintained tight tolerances with design specifications.
- Reduced machine downtime through regular maintenance and troubleshooting of equipment issues.
Technical Assistant
Spay Me! Clinic
12.2020 - 12.2021
- Assisted with patient care, vaccine administration, blood draws, diagnostics, surgical monitoring, post operative recovery, prescription preparation, and intubation procedures. Maintained accurate records and supported veterinary staff during medical procedures.
- Assisted veterinarians with patient care and treatment procedures, enhancing clinic operations.
- Managed scheduling of appointments and follow ups, optimizing workflow efficiency for staff.
- Maintained accurate medical records and documentation, ensuring compliance with regulatory standards.
- Trained new employees on clinic protocols and software systems, fostering a collaborative environment.
Case Manager
Integrity Residential Services
05.2018 - 09.2020
- Trained and supervised staff members supporting individuals with disabilities and mental health needs. Coordinated medical appointments, communicated with guardians and healthcare providers, administered medications, monitored client health, recorded vital signs, and assisted with activities of daily living. Ensured compliance with client care plans and safety protocols.
- Developed comprehensive care plans to address individual client needs and enhance service delivery.
- Coordinated multidisciplinary team meetings to ensure alignment on client treatment strategies and goals.
- Monitored client progress, adjusting interventions based on ongoing assessments and feedback.
- Provided training and mentorship to junior staff, fostering professional development within the team.
- Advocated for clients rights and access to services, improving overall satisfaction with care provided.
Certified Nursing Assistant
BrightStar Care
01.2020 - 06.2020
- Provided in home patient care, monitored vital signs, administered medications as directed, assisted with activities of daily living, and maintained HIPAA compliance. Supported patients with chronic conditions, disabilities, and cognitive impairments while promoting a safe and comfortable environment.
- Provided compassionate care to patients, enhancing comfort and well being.
- Monitored vital signs and reported changes to nursing staff for timely interventions.
- Maintained accurate patient records, ensuring compliance with healthcare regulations.
- Collaborated with multidisciplinary teams to develop individualized care plans.
- Implemented safety protocols, reducing risks and improving overall patient safety.
Waitress
B&B Hitching Post
01.2015 - 08.2018
- Delivered quality customer service in a fast paced restaurant environment. Managed multiple tables while maintaining efficiency, accuracy, and positive customer interactions.
- Collaborated with kitchen staff to deliver timely and accurate orders, enhancing operational efficiency.
- Trained new waitstaff on menu knowledge and service best practices, fostering team cohesion and performance.
- Managed multiple tables simultaneously while maintaining attention to detail in order accuracy and presentation.
- Implemented suggestions for improving service workflows, resulting in streamlined operations during peak hours.
- Resolved customer complaints effectively, turning potential issues into positive experiences for guests.
- Maintained cleanliness and organization of dining area, contributing to overall restaurant ambiance and hygiene standards.
Education
High School Diploma -
Portage Academy of Achievements
Portage, WI06-2016
Associate of Science - Health
Waukesha County Technical College
Pewaukee, WI08-2030
Skills
- Patient Monitoring
- Vital Signs
- Phlebotomy
- Specimen Collection & Processing
- Laboratory Information Management Systems
- HIPAA Compliance
- Behavioral Health Care
- Documentation & Record Keeping
- Infection Control
- Patient Care
- Medication Administration
- Activities of Daily Living
- Team Collaboration
- Communication
- Attention to Detail
- Critical Thinking
- Time Management
Certification
- Certified Nursing Assistant (CNA)
- Basic Life Support (BLS)
- CPR Certification
Languages
English
Native or Bilingual
Timeline
Control & Receiving Processor (Specialty Control & Reconciliation Technician)
UW Health Laboratories
11.2024 - Current
Phlebotomist
Aspirus Divine Savior Hospital
04.2024 - 10.2024
Travel Certified Nursing Assistant
TotalMed
12.2023 - 04.2024
Travel Certified Nursing Assistant
Worldwide Travel Staffing
05.2023 - 12.2023
CNC Machinist
Riverstone Machining
01.2022 - 06.2023
Bartender
Tower Lanes
01.2021 - 10.2023
Technical Assistant
Spay Me! Clinic
12.2020 - 12.2021
Certified Nursing Assistant
BrightStar Care
01.2020 - 06.2020
Case Manager
Integrity Residential Services
05.2018 - 09.2020
Waitress
B&B Hitching Post
01.2015 - 08.2018
High School Diploma -
Portage Academy of Achievements
Associate of Science - Health
Waukesha County Technical College
Custom
Inducted into Technical Honor Society first year of attending WCTC.