Knowledgeable Case Manager experienced in coordinating care for diverse populations. Proactive and resourceful with experience working in a multidisciplinary team setting. Strong communicator with a passion for helping others.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Outreach and Care Coordinator
Dimensions Clinic
08.2022 - Current
In this position I was responsible for coordinating outreach events for Dimensions Clinic, maintaining partnerships with community based organizations, leading and facilitating groups for queer and transgender youth participants, and maintaining a caseload of patients needing resources and linkages to healthcare services
My responsibilities include, but are not limited to program development, creating materials for public distribution, engagement in patient care on a multidisciplinary team, social media brand management, patient referrals, patient resource management, and coordination with partnering organizations and stakeholders to serve queer and transgender youth in the community.
Behavior Therapist
Animate Behavior
09.2020 - 08.2022
In this position, I assisted clients with their activities of daily living, assess and document behaviors while intervening in destructive behaviors to develop better pathways of communication and connection with clients with an ASD diagnosis
My responsibilities included but were not limited to organizing, documenting, and implementing lessons while recording data, assisting during outings, managing different environment settings, maintaining a strong professional relationship with clients, family members, and BCBA, managing and recording behavior frequency data, and maintaining the BCAT checklist as listed by the
BACB
Assistant Manager
Village Community Services
04.2020 - 09.2020
In this position I assisted the manager in delegation, implementation of policy and procedures, training staff and staying up to date with trainings and continued education
I assisted clients with their activities of daily living, assess and document behaviors while intervening in problem behaviors to develop better pathways of communication and connection with clients with a DD diagnosis
This includes, but is not limited to: organizing, documenting, and implementing lessons while recording data, assisting during outings, managing different environment settings, maintaining a strong professional relationship with clients, family members and leadership team, managing and recording behavior frequency data, and maintaining HIPPA compliance.
Board Certified Autism Technician
Maxim Healthcare Services
08.2019 - 03.2020
In this position, I assisted clients with their activities of daily living, assess and document behaviors while intervening in destructive behaviors to develop better pathways of communication and connection with clients with an ASD diagnosis
My responsibilities included but were not limited to organizing, documenting, and implementing lessons while recording data, assisting during outings, managing different environment settings, maintaining a strong professional relationship with clients, family members, and BCBA, managing and recording behavior frequency data, and maintaining the BCAT checklist as listed by the
BACB
Clinical Support Specialist
INTERIM HEALTH CARE
04.2019 - 07.2019
In this position, I managed and process clinical orders for home care patients
My responsibilities included but were not limited to organizing, filing, and sending sensitive client information, working with clinicians, physicians, and case management to collect patient documents, and implementing new processes to promote efficiency in the office.
ACTIVITY COORDINATOR; CNA; PROGRAM ASSISTANT
SENIORS' RESOURCE CENTER
07.2017 - 04.2019
In this position, I utilized my CNA, direct care and management skills to plan, organize and lead guided activities and assist with personal care for senior enrichment with my team members
My responsibilities included but were not limited to organizing, planning, scheduling, and leading group activities, staging, and clean-up of program rooms, engaging with participants one on one, assisting in restrooms, and charting participant engagement.
INDEPENDENT CONTRACTOR
DENVER POST
02.2017 - 08.2017
In this position, I ran an independent contracting business in which I provided service for the Denver Post
My responsibilities included delivering newspapers to registered customers promptly and consistently, staging the warehouse each night, assisting other contractors and managers of the warehouse as needed, purchasing supplies as needed, and managing and navigating multiple routes in the service area.
QMAP MEDICATION ADMINISTRATOR
YOUTH TREATMENT COUNSELOR, DENVER CHILDRENS HOME
06.2015 - 02.2017
In this position I provided therapeutic care to youth who have psychiatric, emotional, substance abuse and behavioral disorders in a residential treatment facility
My role consisted of managing a unit of clients, providing supervision and behavioral management to clients, actively creating positive activities for youth and assisting clients in participation of program by leading and planning recreational activities and therapeutic groups, providing individual care to high needs clients, administering medications, attending team meetings, and completing routine paperwork and documentation.
Youth Behavioral Specialist
DEVEREUX COLORADO
01.2014 - 01.2015
In this position I provided therapeutic care to youth who have psychiatric, emotional, substance abuse
and behavioral disorders in a residential treatment facility
My role consisted of providing supervision and
behavior management for clients, actively assisting clients in participation and involvement of program
by leading recreational activities and therapeutic groups, maintaining program structure, working on
individual goals with clients, building positive and therapeutic staff to client relationships, attending team
meetings, and completing routine paperwork and documentation.
PERSONAL CARE ASSISTANT, Independent Contactor
01.2013 - 05.2013
In this position I provided therapeutic care to a client who had physical and mental handicaps
My role
consisted of providing supervision and behavior management for said client, and actively assisting client
in participation of daily and structured activities
I maintained therapeutic relationships with the client
and their family by providing a safe and positive environment and completing daily documentation on
activities and behaviors.
Overnight Flow Team Member
Super Target Store
05.2012 - 05.2013
In this position I worked on a team of individuals to maintain upkeep, stock products, log back-stock into the store inventory system, and implement new product displays during the overnight shift
My role consisted of leading a small team to execute plans to stock and inventory products while maintaining a clean and safe environment.
Education
Bachelor's degree - Health And Human Services
Western Governors University
Salt Lake City, UT
08.2023
High School Diploma -
Burnsville High School
Burnsville, MN
06.2010
Skills
Outreach
Care Coordination
Direct Care
Customer Service
Crisis Response
Harm Reduction
Group Facilitation
Administrative Support
Health Records Management
Case Management
Community Relations
Multidisciplinary Team Collaboration
Accomplishments
10+ years of Customer service experience
10+ years of Direct Patient Care experience
10 years of consistent CPR certification
10 years of Microsoft Office experience
8 years of Program Management experience
3 years of ABA therapy experience
3 years of Brand Management experience
3 years of Medication Administration experience
Certification
CPR Certification, First Aid Certification, BLS Certification, Nursing Assistant Training, QMAP certification
Registered Nurse, Case Manager/Field Nurse/ACDPCS at Care Dimensions of the DesertRegistered Nurse, Case Manager/Field Nurse/ACDPCS at Care Dimensions of the Desert
Talent Acquisition Supervisor/RPO Supervisor at Human Resource Dimensions/RA Clark Consulting/PEPLTalent Acquisition Supervisor/RPO Supervisor at Human Resource Dimensions/RA Clark Consulting/PEPL