Skylar Rhodes
Summary
Retail Store Manager with over four years of experience managing staff, sales, and providing great customer service. Well rounded with strong problem solving skills, willingness to learn, and excellent communication skills. Ready to tackle new challenges to advance personally and professionally.
Overview
6
6
years of professional experience
Work History
Store Manager
Tradehome
03.2022 - Current
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Assisted with hiring, training and mentoring new staff members.
- Maximized sales by creating innovative visual merchandising displays and store layouts.
- Set effective store schedules based on forecasted customer levels, individual employee knowledge, and service requirements.
- Boosted retail sales through effective product demonstrations and educating clients on proper application techniques.
- Trained new retail sales consultants, imparting essential product knowledge and sales skills for success on the job.
Manager in Training
Tradehome
06.2021 - 03.2022
- Took a promotion to become a Store Manager at a different location.
- Developed service and sales skills through day to day customer interactions.
- Assisted in interviewing, hiring, and training new employees.
- Assisted in running store meetings to prepare the team for large sales events.
- Managed cash count, inventory, and daily store opening and closing tasks
- Assisted in drafting weekly sales reports along with scheduling employees for shifts, taking into account customer traffic and employee strengths.
- Gained valuable insight into retail management by working closely with experienced supervisors and department leads.
Sales Associate
Tradehome
02.2021 - 06.2021
- Took a promotion to become an Assistant Manager at another location.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Prepared merchandise for sales floor by pricing or tagging.
- Answered customer questions about sizing, accessories, and merchandise care.
- Collaborated with team members to achieve monthly sales targets.
- Provided positive first impressions to welcome existing, new, and potential customers.
Delivery Driver
Dominoes Pizza
06.2019 - 08.2020
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Worked scheduled hours as required and took on available shifts during holidays and busy periods.
- Verified orders prior to completing deliveries to avoid customer complaints.
- Managed cash and credit card transactions accurately, minimizing discrepancies in daily sales reports.
- Collaborated with restaurant staff to streamline order processes and improve overall efficiency during busy periods.
- Assisted with sorting and organizing stockroom items.
Education
High School Diploma -
Hibbing High School
Hibbing06-2019
Skills
- Customer service
- Customer relations
- Multitasking and organization
- Management
- Sales
Timeline
Store Manager
Tradehome
03.2022 - Current
Manager in Training
Tradehome
06.2021 - 03.2022
Sales Associate
Tradehome
02.2021 - 06.2021
Delivery Driver
Dominoes Pizza
06.2019 - 08.2020
High School Diploma -
Hibbing High School
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