Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
GeneralManager

Skylar Riberon

Gainesville,GA

Summary

I have worked in sales for the last 14 years. I worked my way up doing many of the jobs in the sales at Camping world and became proficient in all aspects of dealer management. I enjoy the day to day excitement and challenge of managing the different aspects of sales and fixed operations.

Overview

11
11
years of professional experience

Work History

General Manager

Camping World
10.2021 - Current
  • Manage a quality and knowledgeable sales team
  • Develop unique ways to drive sales and increase store profitability
  • Maintain in-stock levels through accurate inventory management
  • Develop unique and creative ways to drive sales
  • Oversee the Profit and Loss and budget responsibility and manages to the budget accordingly
  • Initiate and tracks cost control mechanisms
  • Model and promote great customer service behavior
  • Select and develop staff for growth and development opportunities
  • Maintain a safe work area for employees and customers

Sales Manager

Camping World
11.2016 - 10.2021
  • Closed lucrative sales deals using strong negotiation and persuasion skills.
  • Resolved customer issues quickly to close deals and boost client satisfaction.
  • Coached employees in successful selling methods and encouraged cross-selling to drive revenue.
  • Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
  • Grew sales and boosted profits, applying proactive management strategies and enhancing sales training.
  • Handled customer relations issues, enabling quick resolution, and client satisfaction.
  • Coached and counseled sales personnel, assisting with individual selling efforts and helping sales representatives reach targets.
  • Maintained ethical and positive working environment to reduce turnover and promote high retention rates.
  • Identified, hired and trained highly-qualified staff by teaching best practices, procedures, and sales strategies.
  • Attended industry shows, conventions, and other meetings with primary mission of expanding market opportunities.
  • Evaluated performance against goals and implemented appropriate development plans.

Internet Sales

Camping World
09.2014 - 11.2016
  • Attained minimum performance of Internet sales ratio from inbound leads.
  • Met or exceeded Internet sales goals
  • Managed Internet sales leads by responding to inquiries, setting appointments and answering questions.
  • Contacted customers to follow-up on Internet and telephone sales inquiries.
  • Boosted sales by sharing product knowledge and offering excellent advice to customers.
  • Monitored internet traffic and strategically managed email marketing campaigns to facilitate new sales.
  • Collaborated with regional sales teams to identify and meet customer needs.

Internet Sales

Valdosta Toyota Scion
12.2012 - 09.2014
  • Contacted customers who were interested in purchasing
  • Set appointments for them to purchase
  • Completed transactions
  • Increased customer satisfaction
  • Increased the e-sales to retail percentage for the dealership
  • Managed the dealership social media

Education

Bachelor Of Applied Arts And Science - History

Valdosta State University
Valdosta, GA
12.2012

College Prep Dual Diploma -

Ware County Magnet School of Agricultural Forestry
Manor, GA
05.2008

Skills

  • Workflow Planning
  • Process Automation
  • P&L Management
  • Business Development
  • Customer Retention
  • Program Administration
  • Advertising and Marketing
  • Staff Supervision
  • Expense Control
  • Customer Relationship Management
  • New Business Development
  • Skilled Negotiator
  • Facility Management
  • Inventory Control
  • Staff Training/Development
  • Recruitment
  • Sales Expertise
  • Efficient Multi-Tasker
  • Performance Improvements

Accomplishments

I have worked on multiple pilots and projects for Camping world to help elevate our training and processes. Those of which include :

- New reporting in our Power Bi system

- Sales manager and sales person training procedures

- Workday Pilot

-IDS CRM 360 Pilot

- Mobile inspection Application Pilot

- General manager training for new acquisitions

- Manager Fast Four focus development

Timeline

General Manager

Camping World
10.2021 - Current

Sales Manager

Camping World
11.2016 - 10.2021

Internet Sales

Camping World
09.2014 - 11.2016

Internet Sales

Valdosta Toyota Scion
12.2012 - 09.2014

Bachelor Of Applied Arts And Science - History

Valdosta State University

College Prep Dual Diploma -

Ware County Magnet School of Agricultural Forestry

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Skylar Riberon