Summary
Overview
Work History
Education
Skills
Timeline
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Skylar Rice

Mechanicsville,PA

Summary

I am a dedicated professional with history of meeting company goals utilizing consistent and organized practices no matter the position. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.

Overview

4
4
years of professional experience

Work History

Dental Assistant

River Run Dental
02.2022 - Current
  • Cleaned and sanitized dental tools and equipment, straightened treatment rooms and restocked supplies to prep for next patient and maintain health and safety practices.
  • Performed general chair-side duties for general dentistry, endo procedures and oral surgery.
  • Sanitized trays, instruments and surfaces for clean dental office setting and patient safety.
  • Maintained dental supply inventory by checking stock to determine inventory levels and placing and expediting orders for supplies.
  • Successfully assisted dentist by performing four-handed dentistry and other chair-side duties.
  • Sterilized rooms and prepped equipment and instruments for [Number] procedures daily.
  • Recorded patients' health histories, documented current symptoms and pulled up records from prior visits for dentists to view and evaluate.
  • Explained treatment procedures and instructed patients on home care guidelines.
  • Scheduled appointments for new and existing customers, factoring in provider availability and scheduling loads.
  • Assisted dentists, hygienists and other personnel by handing appropriate tools and supplies needed for procedures.
  • Prepared and arranged instruments, medications and required materials for dental procedures.
  • Prepared rooms for patient treatment by cleaning and sterilizing tools and equipment.
  • Assisted dentists by passing instruments, suctioning intraoral fluids, adding water and mixing materials for fillings, casts, and impressions.
  • Scheduled appointments, prepared bills and received payment for dental services by completing insurance forms, verifying insurance information and maintaining records.
  • Helped dentists restore teeth by applying permanent and temporary fillings and crowns.
  • Used Excel and Dentrix to document and maintain patient information and health background.
  • Typed patient data into computer system Excel and Dentrix while following privacy laws and maintaining high level of accuracy.
  • Booked patient appointments and managed treatment details using MS Excel and industry-standard registration software.
  • Provided diagnostic information by exposing and developing radiographic studies.
  • Taught patients strategies for boosting oral hygiene, controlling plaque and protecting tooth enamel from long-term damage.
  • Documented patient dental health information, medical history and vital signs for future reference.
  • Prepared comprehensive radiological images, allowing supervisory dental staff to spot cavities, tooth decay and areas needing treatment.
  • Educated patients by giving oral hygiene, plaque control and postoperative instructions.

Periodontal Surgical Assistant

RVA Periodontics & Dental Implant Center
06.2021 - 02.2022
  • Quickly responded to emergency situations during procedures with life-saving aid.
  • Kept views unobstructed by retracting, sponging and suctioning surgical sites.
  • Arranged supplies and instrumentation to meet needs of individual surgeons and enhance team efficiency.
  • Paid close attention to operating procedures for adherence to established surgical techniques.
  • Applied antiseptics and sterile dressings to cover surgical locations and boost healing.
  • Protected patients from infection by setting up and managing sterile operating fields.
  • Prepared patient X-rays and images for review by dentist.
  • Educated patients on dental hygiene, pre-surgical instructions and post-surgical care.
  • Took dental images following strict patient protection rules by mentioning risks during pregnancy, and applying lead aprons.
  • Assisted dentists by passing instruments, suctioning intraoral fluids, adding water and mixing materials for fillings, casts and impressions.

Store Associate

Marshalls Department Store
10.2019 - 08.2021
  • Greeted customers, helped locate merchandise and suggested suitable options.
  • Answered questions about store policies and addressed customer concerns.
  • Balanced and organized cash register by handling cash, counting change and storing coupons.
  • Coordinated restocking of sales floor with current merchandise and accurate signage for current promotions.
  • Checked pricing, scanned items, applied discounts and printed receipts to ring up customers.
  • Approached browsing customers to initiate conversations to determine buying preferences.
  • Informed customers of current store promotions to encourage additional sales purchases.
  • Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
  • Offered each customer top-notch, personal service to boost sales and customer satisfaction.
  • Maintained customer satisfaction with quick and professional handling of product returns.
  • Displayed merchandise by arranging in appealing ways to boost sales.
  • Approached each problem with fresh mind and analytical strategies to quickly resolve concerns.
  • Refunded payments for returned items, processed exchanges and offered store credit to achieve customer satisfaction.
  • Logged reports, expenses, receipts and sales documents into digital database.
  • Tracked down hard-to-find merchandise at diverse locations.
  • Employed strategic tactics such as cross-selling and upselling to drive sales.

Server

Buffalo Wild Wings
08.2018 - 08.2019
  • Cultivated warm relationships with regular customers.
  • Worked with POS system to place orders, manage bills and handle complimentary items.
  • Explained menu items and suggested appropriate options for food allergy concerns.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
  • Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
  • Kept register accurate through correct billing, payment processing and cash management practices.
  • Increased sales significantly by upselling higher-end products to customers.
  • Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
  • Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods.
  • Answered customers' questions, recommended items and recorded order information.
  • Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
  • Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
  • Quickly and clearly communicated dining orders to kitchen staff, directing attention to special requests or dietary restrictions.
  • Strategically timed check-ins with customers to take orders and confirm satisfaction with meals after delivery, taking action to correct any problems.
  • Printed dining checks with total due, collected payment and offered receipts to complete transactions.
  • Kept track of event finances, initial deposits, due payments and final balances.

Education

Associate of Science - Science Education

ECPI University
Richmond, VA
06.2021

Skills

  • Team Collaboration
  • Patient Schedule Management
  • Medical Records Management
  • Retail Transactions Processing
  • Customer Assistance
  • Managing Cash Register
  • Credit Card Applications
  • Product Support
  • Company Safety Policies
  • Team Leadership
  • Sales and Marketing

Timeline

Dental Assistant

River Run Dental
02.2022 - Current

Periodontal Surgical Assistant

RVA Periodontics & Dental Implant Center
06.2021 - 02.2022

Store Associate

Marshalls Department Store
10.2019 - 08.2021

Server

Buffalo Wild Wings
08.2018 - 08.2019

Associate of Science - Science Education

ECPI University
Skylar Rice