Skylar Ross
Farmingdale,New Jersey
Summary
Motivated Server with engaging personality and flexible approach. Upbeat, friendly and anticipating customer needs to facilitate enjoyable dining experiences. Dependable Co-Worker, successful providing fast, high-quality customer service to guests in restaurant settings. Adaptable professional with expertise in personnel development, team collaboration and resolving issues with customers, waitstaff and management.
Overview
1
1
year of professional experience
Work History
Server
Tommy's Tavern + Tap
01.2023 - 07.2023
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Cultivated warm relationships with regular customers.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
- Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
- Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
- Used slow periods to restock supplies, ice, trays, and delivery bags.
- Utilized communication practices with kitchen staff to deliver customer meals in timely manner.
- Explained menu items and suggested appropriate options for food allergy concerns.
Team Member
Sky Zone Trampoline Park
09.2022 - 12.2022
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Contributed to team success by completing jobs quickly and accurately.
- Learned all required tasks quickly to maximize performance.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
- Developed strong customer service and product knowledge skills to enhance individual and team performance.
- Developed strong cooperative relationships with coworkers and managers.
- Operated register to process payments and collect cash payment for order totals.
- Trained new team members by relaying information on company procedures and safety requirements.
Food Handler
Playa Bowls
07.2022 - 09.2022
- Kept work areas neat, clean and in full compliance with company standards and applicable health codes.
- Received, unpackaged and stored incoming food deliveries.
- Maintained high customer satisfaction levels by preparing orders accurately.
- Made food according to standard recipes with requested changes for customer satisfaction.
- Set up kitchen every morning by turning on equipment, cutting ingredients and stocking workstations.
- Inspected equipment, refrigerators, and warming lamps to check compliance with safe operating levels
Education
No Degree - Business Management
Brookdale Community College
Lincroft, NJ05.2024
Skills
- Patron Experiences
- Guest Inquiries
- Ordering Procedures
- Check Payment Processing
- To-Go Order Preparation
- Food and Beverage Pairings
- Greeting and Seating Guests
- Workflow Coordination
Timeline
Server
Tommy's Tavern + Tap
01.2023 - 07.2023
Team Member
Sky Zone Trampoline Park
09.2022 - 12.2022
Food Handler
Playa Bowls
07.2022 - 09.2022
No Degree - Business Management
Brookdale Community College