SKYLAR SCHIEVELBEIN
Converse
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
9
9
years of professional experience
2013
2013
years of post-secondary education
Work History
Assembly Line Production Worker
Avanzar Interior Technologies
San Antonio
01.2025 - Current
- Communicated effectively with team members regarding production goals and objectives.
- Performed quality checks on products to ensure they met company standards.
- Identified defective parts or items needing rework during inspections.
Call Center Sales Representative
Spectrum
San Antonio
09.2022 - 01.2025
- Assessed customer feedback surveys and made adjustments accordingly.
- Researched customer inquiries and provided solutions in a timely manner.
- Reviewed daily performance metrics such as average wait time, number of calls answered.
Call Center Sales Representative
Verizon
San Antonio
11.2019 - 09.2022
- Demonstrated excellent listening skills while interacting with customers via telephone or email.
- Answered incoming calls from customers, providing prompt and accurate information.
- Provided product recommendations based on customer needs.
- Identified opportunities to cross-sell additional products and services to existing customers.
Call Center Customer Service Representative
Security Service Federal Credit Union
San Antonio
02.2019 - 11.2019
- Demonstrated excellent listening skills while interacting with customers.
- Met or exceeded call speed, accuracy and volume benchmarks on consistent basis.
- Answered incoming calls and provided highest level of professionalism and knowledgeable service to every customer.
Retail Sales Associate
Prime Communications AT&T
San Antonio
03.2016 - 02.2019
- Offered suggestions for additional items that may be of interest to customers.
- Promoted special offers and discounts to encourage additional purchases.
- Operated point-of-sale systems accurately to process payments from customers.
Education
Homeschool
San Antonio, TXSkills
- Quality inspection
- Equipment operation
- Safety compliance
- Effective communication
- Problem solving
- Attention to detail
- Adaptability
- Critical thinking
Timeline
Assembly Line Production Worker
Avanzar Interior Technologies
01.2025 - Current
Call Center Sales Representative
Spectrum
09.2022 - 01.2025
Call Center Sales Representative
Verizon
11.2019 - 09.2022
Call Center Customer Service Representative
Security Service Federal Credit Union
02.2019 - 11.2019
Retail Sales Associate
Prime Communications AT&T
03.2016 - 02.2019
Homeschool