To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
3
3
years of professional experience
Work History
Assistant Store Manager (ASM)
Dollar Tree-Atlantic Beach, FL
2022.07 - Current
Manage inventory tracking and physical inventory counts to minimize loss
Train and mentor associates to teach daily tasks and procedures
Balance sales, reconcile cash and make bank deposits to facilitate opening and closing duties
Monitor employee performance and identify performance gaps for corrective action
Oversee inventory management through cycle counts, audits and shrinkage control
Update and maintain store signage and displays
Answer product questions with up-to-date knowledge of sales and promotions
Complete thorough opening, closing and shift change functions to maintain operational standards each day
Preserve product quality by maintaining stockroom and disposing of damaged items
Reported issues to higher management with great detail.
Interacted well with customers to build connections and nurture relationships.
Finalize weekly payroll
Rotated merchandise and displays to feature new products and promotions.
Processed payments for credit and debit cards and returned proper change for cash transactions.
Responded to customer concerns, working with manager to significantly raise customer satisfaction ratings.
Walked through store areas to identify and proactively resolve issues negatively impacting operations.
Developed and maintained strong relationships with vendors to facilitate timely product delivery.
Created and maintained safe and secure work environments for employees.
Scheduled employees for shifts, taking into account customer traffic and employee strengths.
Barista/Cashier
Dunkin' Donuts-Atlantic Beach, FL
2021.03 - 2022.01
Operating cash registers, greeting customers, taking food and drink orders, and completing transactions
Cleaning work stations, brewing and grinding coffee, restocking cups and food items, and assisting bakers.
Freddys
2021.07 - 2021.09
Education
GED -
Marine Science Education Center
Jacksonville, FL
05.2023
Skills
Teaching
Host/Hostess
Serving Experience
Customer Service (4 years)
Organizational Skills
Communication Skills
Stocking
Upselling
Guest services
Store management
Department Oversight
Records Management
Loss Prevention
Stock management
Sales expertise
Time Management
Staff Supervision
Staff Scheduling
Cost Control
Regulatory Compliance
Problem-Solving
Employee Scheduling
Scheduling Coordination
Inventory counting
Work Planning and Prioritization
Staff Management
POS Systems
Order Management
Stock Rotations
Store operations
Customer Service Management
Assignment Delegation
Display Setup
Vendor Management
Transaction Processing
Process Improvements
Relationship building and management
Records Maintenance
Performance Evaluations
Attention to Detail
Store Opening and Closing
Pricing and Markdowns
Hiring and Training
Inventory Control
Team Management
Shift Scheduling
Timeline
Assistant Store Manager (ASM)
Dollar Tree-Atlantic Beach, FL
2022.07 - Current
Freddys
2021.07 - 2021.09
Barista/Cashier
Dunkin' Donuts-Atlantic Beach, FL
2021.03 - 2022.01
GED -
Marine Science Education Center
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