Summary
Overview
Work History
Education
Skills
Timeline
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Skylar Smith

Fords

Summary

Dynamic Event Specialist and Sales Representative with a proven track record at Xfinity and AT&T, adept in logistics management and Microsoft Excel. Excelled in enhancing event engagement and customer satisfaction through innovative solutions and effective team leadership. Demonstrated expertise in budget management and promotional material creation, significantly contributing to team performance and operational efficiency.

Overview

3
3
years of professional experience

Work History

Event Specialist

Xfinity
Union
07.2023 - Current
  • As an Event Specialist, I have doubled as an Event Coordinator and Warehouse Supervisor. I tracked and managed 40 to 60 events monthly, ensuring accurate reporting on Excel.
  • I was responsible for overseeing warehouse operations, including stocking, cleaning, and inventory counts, to maintain efficient product stock levels.
  • Create personalized promotional flyers for each event to drive attendance and engagement.
  • Ensure the quality of each event by providing on-site support and overseeing event logistics.
  • Attend events daily, collaborating with different representatives to ensure smooth execution.
  • Send weekly RGU reports to the sales team and management, providing valuable insights into team performance and event status.
  • Handle all team expenses and purchasing to ensure budget adherence and timely procurement.
  • Provide leadership, guidance, and support to maximize performance.
  • Among my key achievements, I developed interactive demos in the Freedom Region, allowing customers to engage more deeply with our products.

Sales Representative

Xfinity
Toms River
11.2022 - 07.2023
  • Responsible for assisting and consulting with customers on our products, by utilizing knowledge and technology to achieve an exceptional service experience.
  • Held accountable for individual results, and the impact they have on team performance.
  • Always take a 'customer-first' approach with all customer interactions, and listen to and evaluate customer needs to provide appropriate solutions.
  • Provide comprehensive customer onboarding activities, and ensure the customer fully understands how to use and handle all company products provided.
  • Partner with customer care to resolve customer issues.
  • Enhanced client satisfaction by addressing concerns promptly, and providing exceptional service.

Sales Representative

AT&T
Toms River
09.2021 - 11.2022
  • Developed tailored solutions in response to unique customer needs, increasing overall satisfaction rates.
  • Foster a collaborative environment, sharing best practices among the sales team.
  • Participated in local events and festivals to network and generate leads.
  • Enhanced customer satisfaction by providing comprehensive product demonstrations.
  • Utilized social media platforms to engage with potential customers, and build brand awareness.
  • Streamlined sales process, reducing time from lead to close.

Education

High School Diploma -

Southern Regional High School
Stafford, NJ
06-2021

Skills

  • Event coordination
  • Logistics management
  • Inventory management
  • Microsoft Excel
  • Promotional materials creation
  • Budget management
  • Microsoft office
  • Adobe applications

Timeline

Event Specialist

Xfinity
07.2023 - Current

Sales Representative

Xfinity
11.2022 - 07.2023

Sales Representative

AT&T
09.2021 - 11.2022

High School Diploma -

Southern Regional High School

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Skylar Smith