Outgoing and adaptable individual with a strong background in customer service. Demonstrated ability to manage multiple tasks efficiently while collaborating effectively with team members to achieve sales targets and enhance customer satisfaction.
Overview
1
1
year of professional experience
Work History
Waitress
Sundaes
Wylliesburg, VA
02.2024 - 05.2024
Provided exceptional customer service to enhance dining experience.
Delivered food and beverages efficiently, ensuring timely service for all patrons.
Maintained cleanliness and organization of dining area to uphold health standards.
Collaborated with kitchen staff to ensure accurate order preparation and delivery.
Managed cash register operations, processing payments accurately and efficiently.
Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
Handled customer inquiries and complaints professionally, resolving issues promptly.
Proved successful working within tight deadlines and a fast-paced environment.
Sales Associate
TJX Companies
South Hill, VA
12.2024 - 05.2025
Assisted customers with product selection and inquiries to enhance shopping experience.
Maintained organized merchandise displays to promote sales and improve store aesthetics.
Processed transactions accurately and efficiently using point-of-sale system.
Collaborated with team members to achieve daily sales targets and maintain store standards.
Responsible for restocking shelves and inventory management to ensure product availability.
Engaged in continuous learning of product features and promotions to support customer needs.
Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
Provided positive first impressions to welcome existing, new, and potential customers.
Education
High School Diploma -
Mecklenburg County High School
Baskerville, VA
05-2026
Associate of Science - Business Administration And Management
Southside Virginia Community College
Alberta, VA
05-2026
Skills
Teamwork and collaboration
Multi-tasking strength
Excellent people skills
Outgoing personality
Meeting deadlines
Time management
Problem-solving skills
Accomplishments
Design - Responsible for creative design for prominent Fiscal Year 2026-2027 Budget Cover.
Increased productivity 100% on Animal Control Facebook page by implementing several process improvements.
Achieved over a 600% increase in interaction with Animal Control Adoptions through effectively helping with publishing digital content.
Timeline
Sales Associate
TJX Companies
12.2024 - 05.2025
Waitress
Sundaes
02.2024 - 05.2024
High School Diploma -
Mecklenburg County High School
Associate of Science - Business Administration And Management