Skylar Stoleson
McAllen,TX
Summary
Executive and technology professional with an entrepreneurial mindset, driving success through a strong educational background and extensive experience. Equipped to lead in any organization, excelling in effectively communicating technical concepts to individuals at all levels. Skilled in critical thinking, thoroughly analyzing solutions when problem-solving. Valuing every member of the organization as a customer, providing the highest level of service from the janitor to the CEO. Firm believer in the limitless potential of knowledge, continuously seeking personal and professional growth.
Overview
19
19
years of professional experience
Work History
Chief Information Officer
Tex-Mex Recycling
07.2016 - Current
- Involved in all operations of the company
- Work closely with the CFO and CEO to align IT strategy with company goals
- Oversee the technology backbone of the company
- Establish IT support and guidance for staff in the United States, Mexico, and Europe
- Implemented Inventory and shipping systems
- Selected software as a service partner to implement the proper technology
- Developed and maintained a custom accounting system to work with the inventory and shipping system to manage accounting and billing
- Train and educate employees and executives on the use and importance of technology
- Established, Implemented, and trained cybersecurity programs with monthly vulnerability testing and trainings
- Manage third-party vendors to ensure the maximum value is being received
- Develop and administer the IT infrastructure of the organization
- Started new entities as subsidiaries to the company
- Started a trucking company as a subsidiary
- Managed the HR subsidiary company
- Acting HR Administrator, Radiation Officer, EHS Officer
- Led the company through Homeland Security and OSHA Audits with successful outcomes
- Certified the company through ISO 9001, 14001, 45001, R2V3, and HIPAA Certifications
- Established a data destruction and sanitization division in the electronics recycling section of the business
- Established the company as a Microsoft Registered Refurbisher
Director
TMR Services (TMR Subsidiary)
06.2020 - Current
- Started an IT managed services provider company
- Developed the IT support company to work in conjunction with the recycling company through IT Asset Disposal
- Hired and managed IT personnel in all aspects of IT support from beginning to end-of-life
- Developed software packages to accompany the managed support to offer a full support offering
- Implemented that same offering in all entities of Tex-Mex Recycling and all subsidiaries
- Developed a customer base and continued the financial growth of the company
- Established HIPAA certification to service healthcare industry clients
Director of Information Technology
Lynn Lee Inc. (F & P Foods)
04.2010 - 07.2016
- Scaled the franchisee from 20 Dairy Queen locations to 43 locations throughout Texas and Oklahoma
- Developed an IT department to internally support each location and the corporate office
- Implemented redundancies to ensure minimum downtime for each location's IT infrastructure
- Designed, implemented, and supported Restaurant Manager, POSitouch, and PAR point of sale systems
- Implemented and maintained PCI compliance
- Implemented Microsoft Office 365 and G-Suite platforms for collaboration across all locations
- Developed menu layouts and flows with accuracy and speed of service in mind
- Managed software and hardware vendors such as; drive-thru communication and display systems, entertainment environment technologies such as store sound systems and video entertainment, drive-thru speed of service timers, temperature monitoring systems for refrigerators and freezers, customer loyalty program and feedback software, credit card processing vendors, customer hotspots with data point harvesting, maintained web application for data analytics from reporting live data for data driven decisions, and implemented top level data analytics and reporting software to combine different POS systems data into one reporting endpoint
- Developed mobile web applications for ordering and marketing outreach
- Enabled the company to make data-driven decisions through live and historical data analytics
Owner
CyberBrain Technologies
09.2008 - 08.2011
- Initially started as a mobile IT support company for small business
- Evolved into a brick-and-mortar location to offer computer repair to residential clients
- Hired and managed a team to operate the business
Technical Expert
The UT Pan American (Now UTRGV)
09.2006 - 04.2010
- Supported users and workstations for The Center for Online Learning, Teaching, and Technology
- Implemented and managed training labs
Education
MS - Computer Science
The University of Texas - Pan American
Edinburg, TXBS - Computer Science
The University of Texas - Pan American
Edinburg, TX01.2009
Skills
- Leadership
- Communication
- Interpersonal Skills
- Customer Service
- Stress Management
- IT Best Practices
- Windows
- Linux
- IOS
- Android
- Cloud Based Technologies
- Server Management
- MS Active Directory
- Microsoft Office
- Office 365
- Networking
- Data Backup
- Data Recovery
- Software Deployment
- User Account Management
- SQL/MYSQL
- Database Management
- Programming
- Reporting
- Relationship building
- Strategic planning
- Verbal and written communication
- People management
- Operations management
- Decision-making
- Project management
- Team management
- Creativity and innovation
- Strategies and goals
- Staff management
- Organizational development
- Goal setting
- Budget management
- Business planning
- Contract and vendor management
- Hiring and retention
- Financial reporting
- Contract negotiation
- Legal and regulatory compliance
- Crisis management
- Government relations
- Corporate communications
- Business administration
- Facilities management
- Contract management
- Human resources management
- Content development
- Logistics management
- Media relations
- Information technology management
- Non-profit management
- E-commerce strategy
- Problem-solving
- Multitasking and organization
- Task delegation
- Analytical thinking
- Process improvement
- Financial analysis
- Staff training/development
Accomplishments
- Successfully grew a Dairy Queen franchise.
- Developed new companies within an organization as subsidiaries.
- Implemented IT infrastructures and developed/managed IT teams.
- Developed and implemented in-house web applications to better the organization's operations.
- Started and directed TMR Charities, a non-profit technology charity to combat the effects of remote access during the COVID-19 Pandemic.
- Featured as 'People You Should Know' in the November 2019 issue of the McAllen Chamber of Commerce magazine.
Timeline
Director
TMR Services (TMR Subsidiary)
06.2020 - Current
Chief Information Officer
Tex-Mex Recycling
07.2016 - Current
Director of Information Technology
Lynn Lee Inc. (F & P Foods)
04.2010 - 07.2016
Owner
CyberBrain Technologies
09.2008 - 08.2011
Technical Expert
The UT Pan American (Now UTRGV)
09.2006 - 04.2010
MS - Computer Science
The University of Texas - Pan American
BS - Computer Science
The University of Texas - Pan American
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