Skylar Sweet
Warwick,RI
Summary
Friendly Customer Service Cashier experienced working in diverse environments. Hard working, self motivated, enjoys working with the public. Skilled at greeting customers, counting money, collecting payments and handling customer complaints. Committed to ensuring each customer receives outstanding service by providing friendly and helpful support. Areas of expertise include cash handling and problem solving.
Overview
5
5
years of professional experience
Work History
Customer Service/Cashier Supervisor
Dunkin Donuts
06.2021 - Current
- Responsible for taking orders, cashing out customers utilizing the POS system.
- Handled cash and credit card transactions at counter and on drive through
- Preparing food and coffee
- Resolving customer complaints
- Maintaining clean and tidy work environment, including deep cleaning the restaurant daily
- Actively listening to customers, handling concerns quickly and refer major issues to supervisor
- Meeting customer service goals efficiently and exceeding customer expectations
- In charge of closing down the restaurant upon closing
Customer Service Cashier
Chick-fil-A
03.2021 - 07.2021
- Counted money in drawers at beginning and end of each shift
- Processed customer orders and accurately handled payment transactions utilizing the POS system
- Enabled customers to feel welcomed, important, and appreciated by answering questions about products sold throughout store
- Developed and managed relationships with customers to increase customer loyalty
- Responsible for all closing duties, including end of day proceedures and reports
Customer Service Cashier
East Providence Lanes
08.2020 - 02.2021
- Counted money in drawers at beginning and end of each shift.
- Greeting customers
- Actively listened to customers and quickly resolved any issues
- Processed customer orders and accurately handled payment transactions utilizing the POS system
- Developed and managed relationships with customers to increase customer loyalty
- Met customer service goals and exceeded customer expectations
Server
Breaktime Bowl And Bar
04.2018 - 03.2020
- Served food and beverages promptly with focused attention to customer needs
- Worked with POS system to place orders, manage tabs and complete transactions
- Cultivated warm relationshipscomplete transactions with regular customers
- Maintained clean and organized dining areas to uphold restaurant hygiene standard
- Resolved customer complaints promptly and professionally to maintain positive reputation
Student Assistant Coach
Town Of North Providence
06.2019 - 08.2019
- Motivated athletes by giving encouragement throughout practices
- Prepared gym for practice and cleaned up equipment after session ended
- Observed athletes during practice to assess performance and provide tips for improvement
- Developed strong relationship with players to assist in reaching goals, build trust and rapport
- Collaborated with head coach to develop and maintain team schedule and practices to enhance preparedness
Education
Cosmetology License - Hairstyling
Paul Mitchell The School - Cranston, RI
Cranston, RI05.2023
High School Diploma -
North Providence High School
North Providence, RI06.2021
Skills
- Purchase Needs Determination
- Station Preparation
- Cash Register Operation
- Register Preparation
- Complete transactions with customers
- Utilize multiple POS systems
- Product Recommendations
- Service Minded
Timeline
Customer Service/Cashier Supervisor
Dunkin Donuts
06.2021 - Current
Customer Service Cashier
Chick-fil-A
03.2021 - 07.2021
Customer Service Cashier
East Providence Lanes
08.2020 - 02.2021
Student Assistant Coach
Town Of North Providence
06.2019 - 08.2019
Server
Breaktime Bowl And Bar
04.2018 - 03.2020
Cosmetology License - Hairstyling
Paul Mitchell The School - Cranston, RI
High School Diploma -
North Providence High School
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