Skylar Terrell
Atlanta,GA
Summary
Versatile healthcare professional skilled in patient coordination, medication processing, and administrative support. Adept at managing patient interactions, maintaining accurate records, and ensuring compliance with regulatory standards, consistently contributing to improved patient satisfaction and operational efficiency.
Overview
3
3
years of professional experience
Work History
Pharmacy Technician
CVS Pharmacy
Atlanta, GA
12.2024 - Current
- Processed prescriptions accurately and efficiently
- Supported pharmacists in preparing medications, ensuring accuracy and compliance
- Assisted pharmacists in preparing and dispensing medications accurately.
- Processed prescription transactions using pharmacy management software efficiently.
- Processed insurance claims while upholding HIPAA privacy standards
- Communicated with patients regarding prescriptions and insurance
- Communicated prescription information to patients and healthcare providers effectively.
- Informed patients on medication usage and side effects, enhancing understanding and adherence.
- Managed inventory by ordering and restocking pharmaceutical supplies.
Patient Care Coordinator / Front Desk Coordinator
Dental Offices
01.2023 - 12.2024
- Coordinated patient appointments and managed scheduling, enhancing patient flow and reducing wait times.
- Scheduled and confirmed patient appointments, ensuring optimal use of clinician time.
- Scheduled appointments for patients and coordinated follow-up visits.
- Assisted patients with insurance verification and completed paperwork, facilitating seamless access to care.
- Checked patient insurance details for accuracy
- Maintained accurate patient records
- Provided excellent customer service and resolved concerns
- Assisted in creating a positive environment for patients, family members, and staff by providing excellent customer service.
- Communicated treatment plans clearly to patients and staff members.
Unit Secretary
Urgent care
04.2023 - 12.2023
- Coordinated patient scheduling and appointment management for healthcare staff to optimize service delivery.
- Streamlined communication across departments to ensure timely response to patient needs.
- Supported nursing staff and managed patient records
- Entered physician orders and handled documentation
- Handled incoming calls, directing them to appropriate departments or personnel.
- Communicated with healthcare team regarding patient needs and inquiries promptly.
- Facilitated efficient processing of patient admissions and discharges to enhance workflow.
- Organized medical records and maintained confidentiality of sensitive information.
- Maintained confidentiality of patient information
Education
Bachelor of Science - Health Administration
Albany State University
Albany, GA12-2027
Associate of Science - Diagnostic Medical Sonography
Albany State University
Albany, GA12-2026
Skills
- Medication Processing
- Patient Scheduling & Coordination
- Medication verification
- Medical billing
- Insurance verification
- EHR/EMR Systems
- HIPAA Compliance
- Pharmacy regulations
- Medicare processes
- Patient care
- Patient Scheduling & Coordination
- Appointment scheduling
- Data entry
- Safety protocols
- Team collaboration
- Medical Terminology
- Medical terminology
- Pharmacy management
- Medication processing
- Medical terminology
Timeline
Pharmacy Technician
CVS Pharmacy
12.2024 - Current
Unit Secretary
Urgent care
04.2023 - 12.2023
Patient Care Coordinator / Front Desk Coordinator
Dental Offices
01.2023 - 12.2024
Bachelor of Science - Health Administration
Albany State University
Associate of Science - Diagnostic Medical Sonography
Albany State University