Skylar Washington
Wilmington,DE
Summary
I am an enthusiastic, self-motivated, reliable, responsible and hard working person. I am a team worker and adaptable to all challenging situations. I am able to work well both in a team environment as well as using own initiative. I am able to work well under pressure and adhere to strict deadlines.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Self Care Program Leader
Center For Structural Equity
12.2022 - Current
- Improved program efficiency by developing a self-care program for the high school students.
- Self Care Program consisted of worksheets and other resources accumulated from working in the trauma field for 2 years. Selected lessons, skills, self care tips that a high school student should become familiar with. As well as fun group activities/exercises.
- Developed and executed strategic plans for program enhancement, resulting in higher participant satisfaction.
- Assisted with Elementary-High School Students with homework or special projects
- Established strong relationships with students, fostering one on one sessions with students who were dealing with personal or educational issues
Administrative Assistant
Delaware BEST Organization at University Delaware
12.2021 - Current
- Administrative Assistant to Delaware Behavioral and Emotional Support Team (A Non-Profit Volunteer Organization)
- Ensured all volunteers are properly trained in all required trainings such as Psychological First Aid and Crisis Counseling(Including Myself)
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Delivered prompt responses to client/volunteer inquiries, addressing concerns effectively, and building strong relationships.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
- Coordinated office supply inventory management, proactively ordering necessary items before depletion to avoid workflow disruptions.
- Scheduled office meetings and client appointments for staff teams.
- Developed and updated spreadsheets and databases to track, analyze, and report on performance and volunteer engagement.
- Organized office events such as holiday parties or team-building activities, promoting a positive company culture and boosting employee morale.
- Collaborated on special projects as assigned by leadership, contributing research findings or coordinating event logistics as needed for success.
Medical Office Manager's Assistant
Event Medical Staffing Solutions
01.2021 - 12.2021
- Answering phones, scheduling interviews, organizing indeed postings, and social media updates.
- Handle all On-Boarding HR Paperwork for EMTs and Paramedics
- Handle Background Checks, Licensing, and Certificates
- Help with the scheduling information and handle all employees time cards
- Headed a Vaccination Project for the Made in America Festival.
- Created weekly schedules for front office staff members to ensure appropriate coverage during peak hours or high demand periods.
- Supervised and guided new employees and responded quickly to questions to improve understanding of job responsibilities.
- Enhanced guest satisfaction by efficiently managing front office operations and addressing customer concerns promptly.
Student Aid Intern
O.A.S.I.S.
01.2020 - 03.2020
- Concluded Senior Internship on campus at a site called OASIS, tending to students with disabilities as well as international students.
- Aid students as they went to class by taking notes for them and helping them complete tasks such as exams, group activities in class, homework.
- Assisted in after school care program for children to complete their school work and numerous educational activities.
- Attained documentation for disability students that clearly identifies the disability and provides sufficient information regarding the manifestations of the disability.
- Assisted director in determining and then subsequently providing, arranging or coordinating reasonable accommodations, academic adjustments, and/or auxiliary aids and services to students, faculty, staff and guests on campus with disabilities.
Work Study Office Assistant
Norfolk State University Admissions Office
11.2017 - 04.2019
- Greet office guests, answer questions and direct to the proper individual(s).
- Assist with answering telephones, running errands on campus, assist with mailings and making copies.
- Ensured accurate data entry for student records by diligently reviewing information before submission into the system.
- Enhanced office efficiency by organizing and maintaining filing systems for important documents.
- Other administrative duties or special projects as assigned.
Student Intern
United Way
06.2018 - 08.2018
- I helped with numerous tasks such as generating ideas for the youth to help children achieve enhanced education, income, and health within the community.
- Gained operational knowledge and supported departmental needs.
- Built professional relationships with colleagues at all levels within the organization, strengthening interpersonal communication skills during the internship experience.
- Developed time-management skills through balancing multiple assignments while consistently meeting deadlines during the internship period.
Front Desk Assistant
Nor-Enterprise
05.2017 - 08.2017
- Assistant to Founder of Nor-Enterprise.
- Overseeing clerical tasks, such as sorting and sending mail.
- Keeping an inventory of office supplies and ordering new materials as needed.
- Maintaining files.
- Welcoming visitors to the office.
- Answering phone calls.
- Taking and delivering messages.
- Ensuring the office runs smoothly.
Education
Bachelor of Arts - Psychology
Norfolk State University
Norfolk, VA03.2020
High School Diploma -
Ursuline Academy
Wilmington, DE01.2016
Skills
- Diverse Work Background
- Knowledge in Developmental and Child Psychology
- Leadership
- Observation Skills
- Applicable
- Quick Learner
- Interpersonal Skills: Empathy
- Communication Skills
- Critical Thinking
- Good Team Player/ Mediator
- Outgoing
- Great Problem Solving Skills
Certification
- Administrative Assistant Certificate of Excellence
- Psychological First Aid
- Crisis Counseling (CCP Certified)
- Mental Health First Aid
- Trauma Informed
- ACE's
Timeline
Self Care Program Leader
Center For Structural Equity
12.2022 - Current
Administrative Assistant
Delaware BEST Organization at University Delaware
12.2021 - Current
Medical Office Manager's Assistant
Event Medical Staffing Solutions
01.2021 - 12.2021
Student Aid Intern
O.A.S.I.S.
01.2020 - 03.2020
Student Intern
United Way
06.2018 - 08.2018
Work Study Office Assistant
Norfolk State University Admissions Office
11.2017 - 04.2019
Front Desk Assistant
Nor-Enterprise
05.2017 - 08.2017
Bachelor of Arts - Psychology
Norfolk State University
High School Diploma -
Ursuline Academy