Skylar Washington
Wilmington,DE
Summary
I am an enthusiastic, self-motivated, reliable, responsible and hard working person. I am a team worker and adaptable to all challenging situations. I am able to work well both in a team environment as well as using own initiative. I am able to work well under pressure and adhere to strict deadlines.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Self Care Program Leader
Center For Structural Equity
12.2022 - Current
- Improved program efficiency by developing a self-care program for the high school students.
- Self Care Program consisted of worksheets and other resources accumulated from working in the trauma field for 2 years. Selected lessons, skills, self care tips that a high school student should become familiar with. As well as fun group activities/exercises.
- Developed and executed strategic plans for program enhancement, resulting in higher participant satisfaction.
- Assisted with Elementary-High School Students with homework or special projects
- Established strong relationships with students, fostering one on one sessions with students who were dealing with personal or educational issues
Administrative Assistant
Delaware BEST Organization at University Delaware
25 N. College Ave Newark, DE 19716
12.2021 - Current
- Administrative Assistant to Delaware Behavioral and Emotional Support Team (A Non-Profit Volunteer Organization)
- Ensured all volunteers are properly trained in all required trainings such as Psychological First Aid and Crisis Counseling(Including Myself)
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Delivered prompt responses to client/volunteer inquiries, addressing concerns effectively, and building strong relationships.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
- Coordinated office supply inventory management, proactively ordering necessary items before depletion to avoid workflow disruptions.
- Scheduled office meetings and client appointments for staff teams.
- Developed and updated spreadsheets and databases to track, analyze, and report on performance and volunteer engagement.
- Organized office events such as holiday parties or team-building activities, promoting a positive company culture and boosting employee morale.
- Collaborated on special projects as assigned by leadership, contributing research findings or coordinating event logistics as needed for success.
Medical Office Manager's Assistant
Event Medical Staffing Solutions
4 Hook Rd, Sharon Hill, PA 19079
01.2021 - 12.2021
- Answering phones, scheduling interviews, organizing indeed postings, and social media updates.
- Handle all On-Boarding HR Paperwork for EMTs and Paramedics
- Handle Background Checks, Licensing, and Certificates
- Help with the scheduling information and handle all employees time cards
- Headed a Vaccination Project for the Made in America Festival.
- Created weekly schedules for front office staff members to ensure appropriate coverage during peak hours or high demand periods.
- Supervised and guided new employees and responded quickly to questions to improve understanding of job responsibilities.
- Enhanced guest satisfaction by efficiently managing front office operations and addressing customer concerns promptly.
Student Aid Intern
O.A.S.I.S.
700 Park Ave, Norfolk, VA 23504
01.2020 - 03.2020
- Concluded Senior Internship on campus at a site called OASIS, tending to students with disabilities as well as international students.
- Aid students as they went to class by taking notes for them and helping them complete tasks such as exams, group activities in class, homework.
- Assisted in after school care program for children to complete their school work and numerous educational activities.
- Attained documentation for disability students that clearly identifies the disability and provides sufficient information regarding the manifestations of the disability.
- Assisted director in determining and then subsequently providing, arranging or coordinating reasonable accommodations, academic adjustments, and/or auxiliary aids and services to students, faculty, staff and guests on campus with disabilities.
Work Study Office Assistant
Norfolk State University Admissions Office
700 Park Avenue Norfolk VA 23504
11.2017 - 04.2019
- Greet office guests, answer questions and direct to the proper individual(s).
- Assist with answering telephones, running errands on campus, assist with mailings and making copies.
- Ensured accurate data entry for student records by diligently reviewing information before submission into the system.
- Enhanced office efficiency by organizing and maintaining filing systems for important documents.
- Other administrative duties or special projects as assigned.
Student Intern
United Way
625 Orange St, Wilmington, DE 19801
06.2018 - 08.2018
- I helped with numerous tasks such as generating ideas for the youth to help children achieve enhanced education, income, and health within the community.
- Gained operational knowledge and supported departmental needs.
- Built professional relationships with colleagues at all levels within the organization, strengthening interpersonal communication skills during the internship experience.
- Developed time-management skills through balancing multiple assignments while consistently meeting deadlines during the internship period.
Front Desk Assistant
Nor-Enterprise
1213 B St, Wilmington, DE 19801
05.2017 - 08.2017
- Assistant to Founder of Nor-Enterprise.
- Overseeing clerical tasks, such as sorting and sending mail.
- Keeping an inventory of office supplies and ordering new materials as needed.
- Maintaining files.
- Welcoming visitors to the office.
- Answering phone calls.
- Taking and delivering messages.
- Ensuring the office runs smoothly.
Education
Bachelor of Arts - Psychology
Norfolk State University
Norfolk, VA03.2020
High School Diploma -
Ursuline Academy
Wilmington, DE01.2016
Skills
- Diverse Work Background
- Knowledge in Developmental and Child Psychology
- Leadership
- Observation Skills
- Applicable
- Quick Learner
- Interpersonal Skills: Empathy
- Communication Skills
- Critical Thinking
- Good Team Player/ Mediator
- Outgoing
- Great Problem Solving Skills
Certification
- Administrative Assistant Certificate of Excellence
- Psychological First Aid
- Crisis Counseling (CCP Certified)
- Mental Health First Aid
- Trauma Informed
- ACE's
Timeline
Self Care Program Leader
Center For Structural Equity
12.2022 - Current
Administrative Assistant
Delaware BEST Organization at University Delaware
12.2021 - Current
Medical Office Manager's Assistant
Event Medical Staffing Solutions
01.2021 - 12.2021
Student Aid Intern
O.A.S.I.S.
01.2020 - 03.2020
Student Intern
United Way
06.2018 - 08.2018
Work Study Office Assistant
Norfolk State University Admissions Office
11.2017 - 04.2019
Front Desk Assistant
Nor-Enterprise
05.2017 - 08.2017
Bachelor of Arts - Psychology
Norfolk State University
High School Diploma -
Ursuline Academy