Skylar Weeks
Paramount,CA
Summary
Responsible server, skilled at making custom drinks and maximizing business revenues with top-notch service. Work well with team members to meet all customer needs in fast-paced environments. Good money handling, problem-solving and time management abilities.
Overview
7
7
years of professional experience
Work History
Receptionist
Van Cleef and Arpels
Beverly Hills
11.2023 - Current
- Scheduled appointments for clients, customers, and other visitors.
- Provided outstanding customer service at all times.
- Established best practices for customer service initiatives.
- Resolved customer service issues in a timely manner while providing excellent customer service.
- Worked effectively in team environments to make the workplace more productive.
Bartender
Bottoms Up Bar
Bellflower, CA
01.2023 - 04.2023
- Mixed and served both alcoholic and non-alcoholic drinks for patrons by following standard recipes and procedures.
- Upsold customers from shelf to premium brands to help boost sales.
- Checked identification of guests to verify age requirements for alcohol purchase.
Bottle Service/Event Hostess
OC Day Party
Costa Mesa, CA
02.2021 - 01.2023
- Managed reservations, parties and events to coordinate special occasions for guests.
- Upsold menu items, promoting bottle list.
- Delivered VIP bottle service in upscale environment, catering to large guest parties and celebrity clientele.
- Maintained polite and professional demeanor to patrons to encourage inquiries and order placements.
Hostess
La Vida Cantina
Costa Mesa, CA
02.2019 - 01.2023
- Greeted incoming guests to escort to assigned dining area and present menus.
- Answered telephone to provide dining information and take reservations.
- Stayed attentive to server availability and table turnover to quickly seat guests.
- Tracked seated guests and available seating using computer-based and mobile reservation software.
Certified Trainer
Chipotle Grill
Mission Viejo, CA
02.2017 - 02.2019
- Devised skills assessments to measure performance and comprehension of program materials.
- Taught pre-approved food service program curriculum using authorized materials and training techniques.
- Provided constructive feedback and positive reinforcement to keep trainees motivated.
Education
Bachelor of Science - Fashion Merchandising
Liberty University
Lynchburg, VA07-2024
High School Diploma -
Tesoro High School
Rancho Santa Margarita, CA07.2018
Skills
- Outstanding Customer Service
- Anticipating Guest Needs
- Teamwork and Professionalism
- Food and Beverage Service
Timeline
Receptionist
Van Cleef and Arpels
11.2023 - Current
Bartender
Bottoms Up Bar
01.2023 - 04.2023
Bottle Service/Event Hostess
OC Day Party
02.2021 - 01.2023
Hostess
La Vida Cantina
02.2019 - 01.2023
Certified Trainer
Chipotle Grill
02.2017 - 02.2019
Bachelor of Science - Fashion Merchandising
Liberty University
High School Diploma -
Tesoro High School
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