Skylar Wilkerson
Cortez,CO
Summary
As a former Small Business Owner, I leveraged sharp business acumen and exceptional people skills to significantly enhance company profitability and customer satisfaction. Skilled in process optimization and adept at deescalating conflicts, my leadership not only improved operational efficiency but also fostered a positive, growth-oriented organization. I am prepared for situations that are unexpected. I'm looking to expand my work horizons and press towards furthering my life's experiences. You will not be let down by my work performance.
Overview
4
4
years of professional experience
Work History
Small Business Owner
Partnership Employment
Cortez, CO
01.2020 - 10.2023
- Devised processes to boost long-term business success and increase profit levels.
- Fulfilled customer shipping needs by completing all purchase orders and customer invoices.
- Provided elite customer service by resolving escalated problems and calmly responding to shifting priorities.
- Participated in business events, conferences and trade shows to promote products and network with business owners and prospective clients.
- Evaluated sales reports and financial statements to manage cash flow and develop techniques to improve business.
- Conducted feasibility studies to weigh pros and cons of developing business and ways to achieve success.
- Demonstrated product presentations to prospective customers to showcase features, benefits and value.
- Introduced new methods, practices, and systems to reduce turnaround time.
- Designed business plan to define concept, short-term and long-term goals and strategies.
- Implemented process improvement to shape organizational culture, optimize procedures for higher efficiency and help company evolve and grow.
Education
High School Diploma -
Swos
Cortez, CO06.2018
Skills
I am intelligent and use high common sense
I am excellent at deescalating problematic situations
I'm very people friendly, excellent customer service
I learn quickly, and am willing to learn
I am willing to work any holiday
I am willing to work nights
I have a very positive easy to be around personality
I am self aware and aware of my surroundings and try to solve problems that come up
I successfully ran my own business, so I have experience having my own employees
I am dependable and show great work ethic
Accomplishments
I have done all levels of construction, worked since I was 16, organized and managed both types of operations construction manager, and business manager and I am capable of doing anything I set my mind to.
Timeline
Small Business Owner
Partnership Employment
01.2020 - 10.2023
High School Diploma -
Swos