Sales Associate
Dollar General
Kilbourne, LA
10.2023 - Current
- Assessed customer needs to provide assistance and information on product features.
- Received and displayed product shipments on store retail shelves upon delivery.
- Developed trusting relationships with customers by making personal connections.
- Processed transactions using a point-of-sale system.
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
- Organized store by returning merchandise to proper areas and restocked displays.
- Stocked shelves and supplies and organized displays to focus customer attention on specific items.
- Recommended, selected and located merchandise based on customer desires.
- Assisted teammates with sales-processing tasks to meet daily sales goals.
- Engaged customers in friendly, professional dialogue to determine needs.
- Assisted customers with product selection, sizing and styling.
- Described merchandise and explained use, operation and care.
- Cleaned shelves, counters and tables to maintain organized store.
- Unboxed new merchandise and restocked shelves in appealing and organized arrangements to promote items.
- Bagged or packaged purchases and wrapped gifts.
- Organized stockroom shelves according to size, color or style.
- Maintained cleanliness of store environment including floors, windows, displays.
- Demonstrated product features and benefits for customers' needs.
- Upsold additional items based on customer interests and needs.
- Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.
- Helped customers find specific products, answered questions, and offered product advice.
- Greeted customers and provided exceptional customer service.
- Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
- Ensured compliance with all safety regulations while handling hazardous materials.
- Handled customer complaints in a professional manner.
- Restocked shelves as needed to ensure sufficient inventory levels.
