Summary
Overview
Work History
Education
Skills
Timeline
Generic

Skylar Williams

Burlington,NC

Summary

Dynamic and results-driven professional with experience at Cookout, excelling in customer service and teamwork. Proven ability to enhance customer satisfaction through effective communication and problem-solving. Skilled in cash handling and maintaining high standards of cleanliness, contributing to a positive dining experience and operational efficiency.

Overview

3
3
years of professional experience

Work History

Crew Member

Cookout
04.2022 - Current
  • Worked front counter, drive-thru and other areas.
  • Took orders, prepared meals, and collected payments.
  • Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
  • Collaborated with team members to complete orders.
  • Improved customer satisfaction by providing friendly and efficient service at the register.
  • Cleaned and maintained all areas of restaurant to promote clean image.
  • Provided excellent customer service by greeting customers and meeting quality expectations.
  • Kept food preparation area, equipment, and utensils clean and sanitary.
  • Provided exceptional customer service, addressing concerns or issues promptly and professionally.
  • Promoted a positive work environment through effective communication and teamwork among staff members.
  • Assisted other team members to achieve goals.
  • Trained new team members on procedures, customer service, and sales techniques.
  • Enhanced team productivity by maintaining a clean and organized workspace for crew members.
  • Became familiar with products to answer questions and make suggestions.
  • Assisted in reducing wait times by efficiently managing customer queues during peak hours.
  • Stocked shelves to organize aisles in assigned department.
  • Ensured proper food storage protocols were followed, contributing to improved food safety measures within the establishment.

Warehouse Worker

Sports Endeavors Warehouse
05.2024 - 09.2024
  • Loaded, unloaded, and moved material to and from storage and production areas.
  • Consistently lifted materials weighing as much as 30/60 pounds.
  • Maintained clean workspaces by enforcing strict housekeeping guidelines for storage areas, dock bays, and equipment zones.
  • Reduced order processing times with streamlined picking, packing, and shipping procedures.
  • Assisted in the training and onboarding of new employees, contributing to a cohesive and efficient workforce.
  • Strengthened team collaboration, working closely with peers to tackle large projects and tight deadlines.
  • Reduced waste, implementing recycling procedures for packaging materials.
  • Assembled pallets and crates for secure transportation of materials.
  • Unpacked and repacked items in different quantities and configurations for shipment.
  • Assisted in receiving, stocking and distribution of merchandise.

Education

High School Diploma -

Farm View Academy
Burlington, NC
05-2024

Skills

  • Customer service
  • Teamwork and collaboration
  • Multitasking and organization
  • Time management
  • Clear communication
  • Cash handling
  • Problem-solving
  • Cleaning
  • Attention to detail
  • Customer engagement
  • Taking orders
  • Cleaning and sanitizing
  • Flexible schedule
  • Interactive communication skills
  • Safe food handling
  • Integrity and honesty
  • Heavy lifting
  • Leadership qualities
  • Quality control checks
  • Store opening and closing

Timeline

Warehouse Worker

Sports Endeavors Warehouse
05.2024 - 09.2024

Crew Member

Cookout
04.2022 - Current

High School Diploma -

Farm View Academy

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