Skylar Wofford
Durant
Summary
To acquire this position where my customer service skills, positive attitude, and communication skills can be utilized for mutual benefit.
Overview
4
4
years of professional experience
Work History
Plant Nursery Worker/Sales Associate
Landscape and More
03.2024 - Current
- Demonstrated adaptability while working across diverse roles, including propagation, maintenance, retail support, and customer service functions as needed within the nursery setting.
- Maximized plant growth and vitality by carefully pruning, trimming, and shaping various species as needed.
- Facilitated efficient restocking processes by diligently unloading deliveries of new plants and supplies upon arrival.
- Reduced plant loss by promptly identifying pests or diseases and applying appropriate treatments.
- Assisted customers in selecting plants, providing personalized recommendations based on individual needs and preferences.
- Supported sales team in achieving revenue targets with in-depth knowledge of available products and proactive upselling techniques when appropriate.
- Answered questions and provided information regarding plants and care to help customers make informed decisions.
- Quarterly Inventory
- Properly maintaining the cash drawer
Carhop/Cashier Team Lead
Sonics Drive In
04.2021 - 03.2023
- Took orders and delivered food and beverages to customers in cars to provide quick and convenient customer service.
- Handled cash transactions accurately, ensuring proper change was given to customers.
- Delivered change and receipts to customers in cars to maintain accurate financial records and provide customers with correct change and proof of purchase.
- Utilized strong multitasking abilities to balance multiple responsibilities simultaneously without sacrificing quality of service.
- Resolved customer complaints professionally, finding mutually agreeable solutions.
- Increased customer satisfaction by providing prompt and friendly service.
- Contributed to a positive work environment by maintaining a friendly attitude with coworkers and customers alike.
Education
High School Diploma -
Marietta High School
Marietta, OK05-2024
Skills
- Plant identification
- Plant nutrition
- Watering techniques
- Heavy lifting
- Greenhouse management
- Landscaping design
Timeline
Plant Nursery Worker/Sales Associate
Landscape and More
03.2024 - Current
Carhop/Cashier Team Lead
Sonics Drive In
04.2021 - 03.2023
High School Diploma -
Marietta High School
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