Summary
Overview
Work History
Education
Skills
Certification
Awards
Timeline
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Skylar Stevens

Pittsford,NY

Summary

Hard-working Supervisor with exceptional experience leading teams, delivering results and exceeding expectations. Creative and motivated leader adept at utilizing exceptional design and planning strengths to accomplish complex projects. Skilled in teaching new concepts and best practice strategies.

Overview

10
10
years of professional experience
1
1
Certification

Work History

Supervisor

Bath & Body Works
09.2018 - Current
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Enforced company policies and regulations with employees.
  • Completed store opening and closing procedures and balanced tills.
  • Handled product zoning, organization and stocking with extreme detail and customer awareness.
  • Oversaw efficient inventory stocking and supply rotation.
  • Helped customers complete purchases, locate items, and join reward programs.

Inside Sales Representative

Syntec Optics
09.2023 - 03.2024
  • Determined needs, delivered solutions, and overcame objections through consultative selling skills.
  • Answered customers' questions regarding products, prices, and availability.
  • Developed strategic relationships with existing customers by learning preferences and managing regular communications.
  • Used CRM software to maintain detailed contact logs and account records.
  • Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
  • Monitored service after sale and implemented quick and effective problem resolutions.

Document Control Coordinator

Syntec Optics
12.2022 - 09.2023
  • Evaluated current document processes, suggested methods for change and implemented successful improvements.
  • Checked blueprints and drawings for accuracy and completeness.
  • Created project control documentation to support needs of important projects.
  • Enforced use of standardized forms and templates to achieve uniformity of communications across departments and functions.
  • Led professional and thorough orientation sessions, introducing new hires to key company information.

Director of Operations

Driphouse
09.2020 - 12.2022
  • Collaborate with executive leadership to develop and implement a strategic vision for the luxury recovery studio in alignment with wellness industry trends and customer demands
  • Drive initiative that elevates the studio's reputation as a premier destination for holistic well-being
  • Provide strong leadership to the operations team, fostering a culture of excellence, innovation, and exceptional customer service
  • Oversee day-to-day operations to ensure the highest standards of quality and efficiency
  • Develop and mentor the operations team, emphasizing the importance of professionalism, product knowledge, and customer engagement
  • Lead the implementation process of MindBody software, ensuring a smooth transition for appointment booking and billing functionalities

Automated Logistical Specialist (92 Alpha)

US Army
08.2015 - Current
  • Oversaw logistical processes to ensure seamless coordination of resources, implementing protocols for material reception, inventory management, and timely distribution
  • Utilized expertise in the Global Combat Support System to integrate and streamline supply support site operations, ensuring compliance with established guidelines
  • Maintained precise control over inventory levels, conducted regular audits, and implemented efficient storage strategies to optimize space and facilitate easy access
  • Utilized automated systems for data entry, record-keeping, and generating reports, ensuring accurate and up-to-date information on materials and inventory
  • Collaborated with cross-functional teams to coordinate supply chain activities, contributing to the overall success of military operations

Title Clerk

Sutherland Auto
01.2015 - 09.2020
  • Accurately prepare and process vehicle title documents for new and used vehicles
  • Communicated with customers to resolve common title issues.
  • Contacted NYS Motor Vehicle Department to determine status of pending titles.
  • Verify and ensure all required documents are complete and compliant with state regulations
  • Communicate with customers to collect necessary information and documentation for processing
  • Maintain an organized and up-to-date record of all vehicle titles and related documents
  • Work closely with the sales, finance, and administrative teams to gather necessary information for title processing

Education

Business Management -

Monroe Community College
Rochester, NY
01.2025

Automated Logistics Specialist - undefined

US Army
Fort Lee, VA
01.2018

Basic Combat Training - undefined

US Army
Fort Jackson, SC
01.2015

Skills

  • Priority management
  • Schedule development
  • Client-specific scheduling
  • Cross-functional coordination
  • Customer service
  • Continuous process improvement

Certification

  • GDTP (Y14.5) - Geometric Dimensioning and Tolerancing Professional Certification, The American Society of Mechanical Engineers
  • 92 Alpha-Automated Logistical Specialist (US Army)
  • Global Combat Support System (GCSS-Army)
  • Combatting Trafficking in Persons (US Army)
  • Spinning Instructor

Awards

  • AIT Honor Graduate
  • Good Conduct Medal
  • U.S. Army Marksmanship Qualification - Sharpshooter

Timeline

Inside Sales Representative

Syntec Optics
09.2023 - 03.2024

Document Control Coordinator

Syntec Optics
12.2022 - 09.2023

Director of Operations

Driphouse
09.2020 - 12.2022

Supervisor

Bath & Body Works
09.2018 - Current

Automated Logistical Specialist (92 Alpha)

US Army
08.2015 - Current

Title Clerk

Sutherland Auto
01.2015 - 09.2020

Automated Logistics Specialist - undefined

US Army

Basic Combat Training - undefined

US Army

Business Management -

Monroe Community College
Skylar Stevens