Skyleah Johnson
Summary
PERSONAL SUMMARY
As a customer-focused professional with a strong background in sales and hospitality, I thrive in fast-paced environments. I am a creative thinker, goal-oriented, and quick to adapt, with a proven ability to exceed customer expectations. I am excited to join the Melrose family and make a meaningful impact.
Overview
5
5
years of professional experience
Work History
Catering Assistant
Neimans Foods
08.2024 - 03.2025
- Collaborated with team members to execute seamless catering events / 4-12 per month, depending on the season
- Created visually appealing displays that attracted positive attention from event attendees.
- Set up and broke down event spaces efficiently, ensuring timely completion of tasks while minimizing disruption to guests.
- Managed inventory and supplies, ensuring adequate stock levels for successful event execution.
- Trained new Catering Assistants on company policies and procedures, fostering a cohesive team environment.
Bartender & Assistant Manager
Dunbelly Bar & Bistro
05.2022 - 08.2024
- Like most bistros, we were fast-paced. Still providing consistency and high-quality customer service.
- Performed opening and closing duties, printing sales reports, setting up for incoming shifts, preparing cash drawers, and taking inventory.
- Collected payment for food and drinks served, balanced cash receipts, and maintained an accurate cash drawer.
- Illinois BASSETT Certification
Certification & Illinois Food Handler Certification
Mobile Expert
T-Mobile / Sprint
11.2021 - 11.2022
- Listened to customers' requests for products and services allowing me to share the relevant company information to meet their needs.
- Answered customer questions about products and services, helped locate merchandise throughout the company, and promoted key items. Just listening could make or break a sale.
Mobile Expert -Manager in Training
T-Mobile/Sprint
06.2020 - 04.2021
- The Store Manager and I ran the Hannibal store for several months alone during Covid. We became a tight team of two and adjusted to working long days. I adapted quickly and developed a better understanding of the company as it transitioned from Sprint to T-Mobile.
- My strong organizational skills were crucial for managing time, information, and client interactions.
Education
High School Diploma -
Hannibal High School
Hannibal, MO05.2016
Skills
- Ability to use multiple systems and learn quickly
- Good Memorization -this is important when talking with frequent customers
- Creative with the ability to develop new processes and problem solve
- Dedicated, flexible, and able to stay calm under pressure
References
Steven Luck: 573-719-7537
Brad Dunn: 812-219-3880
Karyn Dunn: 812-345-9582
Timeline
Catering Assistant
Neimans Foods
08.2024 - 03.2025
Bartender & Assistant Manager
Dunbelly Bar & Bistro
05.2022 - 08.2024
Mobile Expert
T-Mobile / Sprint
11.2021 - 11.2022
Mobile Expert -Manager in Training
T-Mobile/Sprint
06.2020 - 04.2021
High School Diploma -
Hannibal High School
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