Skylee Ortiz
East Haven,CT
Summary
Proven expert in quality control and customer service, honed at George Schmitt & Co. Excelling in computer skills, I significantly improved asset tracking accuracy. My leadership at The Children’s Place showcases my ability to train others, enhancing team efficiency and customer satisfaction without compromising on operational standards.
Overview
6
6
years of professional experience
Work History
Correction Specialist/ Shipping
George Schmitt & Co
04.2023 - Current
- Oversee the proper application of RFID tags to assets, products, or inventory
- Ensure that tags are correctly encoded and configured to align with system protocols
- Generate and apply shipping labels, including addressing, packaging, and preparing any necessary documentation (e.g., packing slips, invoices, customs forms)
- Maintain accurate shipping and receiving logs, ensuring proper filing of shipping receipts, purchase orders, and invoices
Sales Lead
The Children’s Place
08.2020 - 01.2023
- Maintained an organized, clean inventory and curated displays of rotating seasonal clothing and accessories
- Happily guided customers through the process of successfully finding their ideal styles
- Developed and organized schedules
- Managed store openings and closing operations
Cashier
Big Y
12.2018 - 01.2020
- Meticulously handled POS System transactions including credit, cash, and Refunds to ensure accurate and seamless cash flow
- Anticipated customer needs and provided them with high quality service while upholding brand standards and values to ensure customer satisfaction
- Checked identification for proof of age, refusing alcohol and tobacco sales to underage customers
Education
Esthetics & Makeup
Paul Mitchell The School
North Haven, CTSome College -
Gateway Community College
New Haven, CT05.2023
High School Diploma -
Branford High School
Branford, CT06.2020
Skills
- Quality Control
- Customer Service
- Ability to train others
- Computer skills
- Money handling
Timeline
Correction Specialist/ Shipping
George Schmitt & Co
04.2023 - Current
Sales Lead
The Children’s Place
08.2020 - 01.2023
Cashier
Big Y
12.2018 - 01.2020
Some College -
Gateway Community College
High School Diploma -
Branford High School
Esthetics & Makeup
Paul Mitchell The School