Summary
Overview
Work History
Education
Skills
References
Certification
Languages
Timeline
Generic

Skyleen Alvarez

Charlotte,NC

Summary

Dedicated to providing excellent customer service. Always looking to maintain customer satisfaction and contribute to the company's success. Prioritize projects and multitask effectively to achieve project goals. Dependable worker with knowledge of data entry and records management. Willing to adapt to new work environments and a quick learner. Highly organized and self-motivated, with excellent communication and interpersonal skills. Demonstrate ability to prioritize tasks and meet deadlines.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Office Manager

C.A.R Complete
08.2019 - Current
  • Greeted visitors and ensured they had a positive experience
  • Handled cash and credit card payments
  • Scheduled appointments and maintained and updated appointment calendars
  • Assisted customers with general inquiries regarding products, services, and hours of operation via phone or email
  • Maintained accurate records of all incoming calls, messages, and visitors.
  • Updated guest profiles systematically incorporating preferences and personalized details about their vehicles.

Server

TopGolf
08.2022 - 03.2023
  • Adhered to proper food handling procedures and safety guidelines for the well-being of guests.
  • Consistently met or exceeded performance goals related to sales targets, customer satisfaction ratings, and order accuracy.
  • Served food and beverages promptly with focused attention to customer needs.

Education

Bachelor of Arts (B.A.) in Criminal Justice/Sociology -

University of North Carolina Charlotte
Charlotte, NC
01.2022

Skills

  • Office Administration
  • Microsoft Office
  • Google Workspace
  • Time Management
  • Organization Skills
  • Administrative Support

References

Tatiana Garcia

C.A.R Complete/Owner/Manager 

(704) 771-3312

tatianagarc6262@gmail.com

Certification

Notary Public-State of North Carolina(2022)

Languages

Spanish

Timeline

Server

TopGolf
08.2022 - 03.2023

Office Manager

C.A.R Complete
08.2019 - Current

Bachelor of Arts (B.A.) in Criminal Justice/Sociology -

University of North Carolina Charlotte

Notary Public-State of North Carolina(2022)

Skyleen Alvarez