Skyleen Espinal
Philadelphia,PA
Summary
Proactive and goal-oriented professional with strong experience in providing comprehensive support. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Overview
3
3
years of professional experience
Work History
Resident Services Coordinator
First Service Residential
02.2024 - Current
- Distributed mass communications, community newsletters, announcements, and updates to keep residents informed
- Compiled move-in packets with all necessary documents, and efficiently handled returned documents by uploading them to resident portal, and updated tenant information—ensuring all resident information is up to date
- Promoted resident safety by monitoring and enforcing compliance with the condominium’s governing documents, including the declaration, by-laws, and rules and regulations
- Fostered a positive relationship within the community by effectively communicating with homeowners, and addressing concerns promptly
- Utilized various software programs for efficient data management, reporting, and analysis to make informed decisions regarding resident services.
- Collaborated with maintenance teams to expedite repairs or improvements that positively impacted quality-of-life standards within the community.
Administrative Assistant
First Service Residential
05.2023 - 02.2024
- Exhibited financial acumen by processing and transmitting received funds from the management office to accounts receivable for deposit, while efficiently completing charge credit forms to apply charges to homeowner accounts
- Demonstrated strong bookkeeping skills by managing Common Area Maintenance (CAM) records, ensuring accurate tracking of shared expenses in separate ledgers
- Conducted regular property inspections to guarantee building safety, meticulous maintenance, and cleanliness, enhancing resident satisfaction and property value
- Coordinated office supply inventory management, proactively ordering necessary items before depletion to avoid workflow disruptions.
- Assisted in preparation of financial reports, gathering data that contributed to budgeting accuracy.
Administrative Assistant
Urban Pathways
12.2021 - 12.2022
- Produced internal and external office communications, and forms such as letters, board report books, memos, check requests, and other financial documents using Word and Excel
- Optimized calendar management for executives by scheduling appointments strategically while considering priorities and minimizing conflicts.
- Assisted in the planning and execution of special events, including fundraising galas and community engagement activities, that showcased the organization’s impact and attracted new supporters
- Assisted Human Resources tasks such as conducting reference checks for new applicants, and updating employee files
- Reviewed and verified delivery documentation and contents, inputting invoices into organizational tracking system.
Education
Associate of Science - Health Care Studies
Community College of Philadelphia
Philadelphia, PA2025
Skills
- Detail Oriented
- Financial Reporting
- Interpersonal and Professional Communication
- Data Entry
- Problem-Solving
- Client Relations
- Conflict Resolution
- Legal Compliance
- Property Management
- Teamwork and Collaboration
References
Upon Request
Languages
Spanish
Timeline
Resident Services Coordinator
First Service Residential
02.2024 - Current
Administrative Assistant
First Service Residential
05.2023 - 02.2024
Administrative Assistant
Urban Pathways
12.2021 - 12.2022
Associate of Science - Health Care Studies
Community College of Philadelphia
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