Skyleena Thach

• Coordinated logistics for schedules, meetings, and ensuring all necessary materials and resources were prepared in advance.
• Interacted professionally with customers and inside personnel, answering questions and responding to phone and email inquiries.
• Reviewed documents and obtained additional information to complete accurate paperwork and avoid delays.
• Supported human resources activities such as photocopying, faxing, maintaining legal files, and scanning documents.
• Scheduled appointments for senior management team members using Outlook calendar system.

Handled customer inquiries over the phone, providing support

with appointment confirmation and scheduling in alignment with

availability.

• Demonstrated strong interpersonal skills, enabling effective communication with potential customers.
• Represented the company in field sales efforts, conducting door-to-door outreach

• Trained new administrative staff on company policies, procedures, and software applications.
• Managed multiple tasks simultaneously while meeting deadlines.
• Facilitated communication, handling phone and email correspondence.