Skylene Abreu
Serial Entrepreneur
Redding,CA
Summary
Dynamic Business Management and Sales Professional with 20 years of experience providing high level customer service while increasing revenues. Personable communicator focused on exceeding client expectations.
Overview
12
12
years of professional experience
4
4
years of post-secondary education
Work History
Massage Therapist
The Healing Corner
Redding, CA
01.2021 - 10.2022
- Booked appointments, answered phones, greeted clients, handled payments, and created client service tickets.
- Maintained client treatment records and designed long-term care programs for return customers.
Certified Massage Therapist
Revive Massage Therapy & Spa
Redding, CA
07.2020 - 10.2022
- Reduced or eliminated muscular stress and tightness through Swedish and Deep Tissue massage, implementing a variety of rhythms, and intensities to optimize relaxation and healing.
Telephone Sales Agent
511 Enterprise
Redding , CA
03.2018 - 02.2019
- Led customers through smooth sales processes.
- Overcame initial customers' call objections with strong scripts and used persuasive techniques to redirect skeptical callers toward purchases.
Owner/Operator
Sky's Pure Food
Redding, CA
10.2010 - 10.2017
- Trained and motivated employees to perform daily business functions.
- Developed and nurtured lasting customer relationships by projecting professional corporate image and responding quickly to logistical and scheduling issues.
- Managed day-to-day business operations.
Education
Associate of Arts - Business And Managerial Economics
Shasta College
Redding, CA 05.2011 - 12.2014
Skills
Customer Relations
Business management and development
Timeline
Massage Therapist
The Healing Corner
01.2021 - 10.2022
Certified Massage Therapist
Revive Massage Therapy & Spa
07.2020 - 10.2022
Telephone Sales Agent
511 Enterprise
03.2018 - 02.2019
Associate of Arts - Business And Managerial Economics
Shasta College
05.2011 - 12.2014
Owner/Operator
Sky's Pure Food
10.2010 - 10.2017