Skyler Allen
Danielson,CT
Summary
Proven leader with extensive experience at SUBWAY® Restaurants, adept in team supervision and customer satisfaction enhancement. Excelled in cash handling and problem-solving, achieving significant improvements in operational efficiency and dispute resolution. Demonstrated exceptional interpersonal and communication skills, fostering a positive work environment and promoting staff development.
Although Subway is the only job listed, education is Skyler's main goal. Planning to go on to get a master's Degree in History and ultimately a PhD to go on to teach high school and even college history courses.
Overview
5
5
years of professional experience
Work History
Shift Leader
SUBWAY®Restaurants
08.2019 - Current
- Trained at least 30 new employees and delegated daily tasks and responsibilities.
- Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.
- Completed cash and credit card transactions accurately using POS software.
- Oversaw daily cash handling procedures, maintaining accurate records and minimizing discrepancies.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
- Enhanced customer satisfaction through prompt and courteous service, addressing concerns immediately.
- Enforced company policies and regulations with employees.
- Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
- Provided ongoing training for new hires, fostering a positive team atmosphere that encouraged growth and development.
- Resolved conflicts between team members in a professional manner, preserving strong working relationships in the process.
Education
Assosciates - History
CT State - Quinebaug Valley
Danielson, CT05.2025
High School Diploma -
Killingly High School
Dayville, CT05.2021
Skills
- Positive Attitude
- Cash Handling
- Team Leadership
- Problem-Solving
- Active Listening
- Attention to Detail
- Organizational Skills
- Written Communication
- Effective Communication
- Professionalism
- Professional Demeanor
- Staff education and training
Timeline
Shift Leader
SUBWAY®Restaurants
08.2019 - Current
Assosciates - History
CT State - Quinebaug Valley
High School Diploma -
Killingly High School