Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Enthusiastic with the initiative to work.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Small Business Owner
Simply Cielo
Sweeny, TX
05.2021 - Current
Devised and deployed sales and marketing tactics to drive strategic growth and support achievement of revenue goals.
Put together realistic budgets based upon costs and fees for successfully operating business.
Established and administered annual budget with controls to prevent overages, minimize burn rate and support sustainability objectives.
Studied market to determine optimal pricing of goods and services and to capitalize on emerging opportunities.
Capitalized on social media platforms to increase market awareness and recruit sales agents.
Collaborated with development teams, internal customers and product line management to verify delivery of desired quality requirements to distributors.
Enhanced product awareness by taking pictures of new and available product offerings and posting to company's website and media accounts.
Consulted with customers to assess needs and propose optimal solutions.
Devised processes to boost long-term business success and increase profit levels.
Frequently studied market to keep abreast of new industry trends.
Head Bartender
Daquri Shak II
Kingsville, TX
11.2020 - 09.2021
Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
Designed special drink and cocktail offerings on monthly basis as part of seasonal offerings.
Developed new signature cocktails to support bar marketing brand and increase profits.
Operated efficiently in high-volume setting to prepare and serve more than 100 drinks per hour.
Followed alcohol awareness procedures for preventing excessive guest intoxication.
Improved and applied social media marketing strategies to increase patronage.
Upsold daily specials and beverage promotions to exceed daily sales goals.
Set up bar for operation, obtained cash bank and stocked service bar.
Conducted regular inventories of bar and drink supplies to keep stock on hand and avoid expensive rush orders.
Completed regular bar inventories and daily requisition sheets and increased sales and profits.
Boosted bar profitability, mentoring team members on routine procedures and productivity strategies.
Closed out cash register and prepared cashier report at close of business.
Grew sales and boosted profits, applying proactive management strategies and enhancing sales training.
Sales Associate
Marshalls Department Store
Kingsville, TX
12.2020 - 02.2021
Solved customer challenges by offering relevant products and services.
Trained and developed new sales team associates in products, selling techniques and company procedures.
Provided positive first impressions to welcome existing, new and potential customers.
Applied security and loss prevention training toward recognizing risks and reducing store theft.
Processed product returns and assisted customers with other selections.
Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
Grew sales and boosted profits, applying proactive management strategies and enhancing sales training.
Bar Manager/Head Bartender/Waitress
Kingsville Steakhouse
Kingsville, TX
04.2020 - 11.2020
Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
Designed special drink and cocktail offerings on monthly basis as part of seasonal offerings.
Upsold menu items to customers, driving up per sale revenues and maximizing profits.
Developed drink menu with creative cocktails, contemporary wines and craft beers.
Improved and applied social media marketing strategies to increase patronage.
Completed regular bar inventories and daily requisition sheets and increased sales and profits.
Boosted bar profitability, mentoring team members on routine procedures and productivity strategies.
Kept bar presentable and well-stocked to meet customer needs.
Food Preparation Worker
Spice Station
Kingsville, TX
10.2019 - 01.2020
Used culinary and cutlery tools to prepare foods for cooking or cold dish presentations.
Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
Packaged and stored food products following proper handling and preservation methods.
Inspected equipment, refrigerators and warming lamps to check compliance with safe operating levels.
Coordinated and oversaw food handling following procedures and sanitation standards.
Organized and re-stocked various stations and self-service items.
Guaranteed customer satisfaction by quickly delivering orders.
Waitress
Big House Burgers
Kingsville, TX
01.2019 - 09.2019
Collaborated with kitchen staff to correctly update customers on unavailable dishes and wait times.
Used cash registers and credit card machines to cash out customers.
Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
Stayed up-to-date on menu changes to help customers make food choices.
Wildlife Intern
South Texas Natives
Kingsville, TX
06.2018 - 09.2018
Analyzed plant data to determine appropriate ways to protect wildlife ecosystems.
Handled specimens and conducted tests according to established protocols, keeping efficient records on all experiments.
Maintained excellent attendance record, consistently arriving to work on time.
Received and processed stock into inventory management system.
Exceeded goals through effective task prioritization and great work ethic.
Conducted research, gathered information from multiple sources and presented results.
Prepared a variety of different written communications, reports and documents to ensure smooth operations.
Oversaw field and laboratory projects from concept through completion for team of 5 staff members.
Front Desk Representative
TAMUK Student Recreation Center
Kingsville, TX
12.2017 - 05.2018
Greeted visitors and customers upon arrival, offered assistance and answered questions to build rapport and retention.
Answered multi-line phone system to respond to inquiries and transfer calls to correct departments and personnel.
Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
Entered guest data into system and updated information when patrons checked out or rented items.
Reported facility and room maintenance problems to appropriate personnel for immediate remediation.
Protected guest valuables with main safe or in individual boxes to maximize security.
Head Sales Associate
Carta Valley Market
West Columbia, TX
10.2015 - 11.2016
Monitored sales team performance and provided constructive feedback.
Reported sales data to upper management for review.
Worked closely with other departments to understand full scope of available offerings and provide top-notch salesmanship to customers.
Negotiated contracts and sales terms with new and existing clients.
Kept detailed track of sales and customer information in company system.
Led sales team to exceed quarterly sales goals.
Provided exceptional customer service to foster client loyalty and satisfaction.
Trained, coached and mentored new sales associates for maximum performance.
Implemented new marketing initiatives to drive sales and improve overall performance.
Grew sales and boosted profits, applying proactive management strategies and enhancing sales training.
Education
Bachelor of Science - Industrial Management And Technology
Texas A&M University - Kingsville
Kingsville, TX
08.2022
High School Diploma -
Columbia High School
West Columbia, TX
05.2016
Skills
PPE Compliance
Data Entry
Cost Reduction
Quality Assurance
Payroll Management
Incident Reporting
Work Process Analysis
CAD expertise
Certification
OSHA 10 Training
OSHA 30 Training
Timeline
Small Business Owner
Simply Cielo
05.2021 - Current
Sales Associate
Marshalls Department Store
12.2020 - 02.2021
Head Bartender
Daquri Shak II
11.2020 - 09.2021
Bar Manager/Head Bartender/Waitress
Kingsville Steakhouse
04.2020 - 11.2020
Food Preparation Worker
Spice Station
10.2019 - 01.2020
Waitress
Big House Burgers
01.2019 - 09.2019
Wildlife Intern
South Texas Natives
06.2018 - 09.2018
Front Desk Representative
TAMUK Student Recreation Center
12.2017 - 05.2018
Head Sales Associate
Carta Valley Market
10.2015 - 11.2016
Bachelor of Science - Industrial Management And Technology