Skyler Bolton
Milford
Summary
Dynamic Associate Director at Premiere Cinemas Burleson, skilled in project management and strategic leadership. Successfully mentored teams, enhancing performance and compliance while fostering a culture of professional development. Leveraged analytical thinking to resolve customer issues, driving loyalty and operational excellence. Proven track record in hiring and training top talent.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Associate Director
Premiere Cinemas Burleson
06.2014 - Current
- Led teams of up to [Number] personnel, supervising daily performance as well as training and improvement plans.
- Prioritized tasks and allocated resources appropriately to keep teams focused and productive.
- Trained and developed department leaders and management staff for specific projects and ongoing operational needs.
- Mentored junior staff members, providing guidance on professional development opportunities and career progression paths within the company.
- Reviewed proposed regulatory changes and evaluated potential impacts on business operations.
- Maintained compliance with industry regulations while adapting to changes in legislation or best practices as needed.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Evaluated employee performance and conveyed constructive feedback to improve skills.
- Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
- Assisted senior leadership in managing all aspects of operations.
- Improved staffing during busy periods by creating employee schedules and monitoring call-outs.
- Trained personnel in equipment maintenance and enforced participation in exercises focused on developing key skills.
- Identified and communicated customer needs to supply chain capacity and quality teams.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
Education
High School Diploma -
Lincoln Academy
Online04-2011
Skills
- Project management
- Strategic leadership
- Analytical thinking
- Coaching and mentoring
- Onboarding and training
- Organizational development
- Hiring and training
- Staff scheduling
- Recruiting and interviewing
Certification
- ServSafe Food Handler's Certification
Timeline
Associate Director
Premiere Cinemas Burleson
06.2014 - Current
High School Diploma -
Lincoln Academy
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