Skyler Campion
Maxwell,CA
Summary
Ambitious Receptionist equipped to handle front desk operations greeting guests, routing correspondence, and solving immediate issues. Goal-oriented and meticulous professional with outstanding computer skills and telephone etiquette. Committed to contributing to company growth. Focused on providing professional service and support to every office visitor. Diligent about scheduling appointments, managing packages and routing mail to recipients. Positive nature with excellent people skills.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Walmart Deli Associate
Walmart
Willows
05.2024 - Current
- Followed all safety regulations when handling knives or operating machinery such as slicers or grinders.
- Adhered to company policies and procedures related to food handling processes.
Administrative Receptionist
Tomlinson Roofing
Sutter, CA
08.2018 - 06.2023
- Answered and managed incoming calls from customers, vendors, and other staff members.
- Maintained confidential records related to personnel files, contracts, financial information.
- Provided clerical support such as filing documents, photocopying materials, scanning documents into digital format.
- Compiled data for various projects and reports requested by the General Manager.
- Developed and maintained filing systems to ensure accurate records management.
- Prepared expense reports for reimbursement requests submitted by employees or vendors.
- Followed up with clients regarding outstanding payments or inquiries into services rendered by the company.
- Scheduled appointments for the General Manager and maintained an up-to-date calendar of events.
- Ensured compliance with applicable laws pertaining to safety regulations in order to maintain a safe working environment.
- Processed invoices received from vendors according to established procedures.
- Greeted visitors to the office and provided general administrative support when needed.
- Updated databases with contact information or other relevant data points as requested by management.
- Answered phone calls and emails to provide information, resulting in effective business correspondence.
- Handled incoming and outgoing correspondence, including email, mail, and package deliveries, ensuring timely distribution.
- Proofread content for typo-free emails and documentation.
- Responded to customer issues to provide immediate resolution and improve retention.
- Pleasantly welcomed visitors, answered phone calls, and maintained front reception desk.
- Kept office equipment functional and supplies well-stocked to promote efficient operations.
- Sorted and distributed incoming faxes, letters and emails for office distribution.
- Organized files, developed spreadsheets, faxed reports and scanned documents, maintaining front desk and reception area in neat and organized fashion.
Front Desk Guest Service Representative
Colusa Casino
Colusa, CA
08.2017 - 05.2018
- Adhered strictly to internal policies and procedures regarding customer privacy and data protection regulations.
- Addressed guest inquiries, complaints and requests promptly and professionally.
- Maintained up-to-date knowledge of hotel services, amenities, rates, special packages and promotions.
- Processed mail, messages and faxes for guests accordingly.
- Greeted guests upon arrival, confirmed reservations and provided information about the hotel and local area.
- Monitored lobby activity throughout shift to ensure proper customer service standards are met.
- Verified ID's for check-ins according to company policy and procedures.
- Greeted walk-in and phone guests, determining interests and needs.
Education
Associate of Arts - English
College of The Siskiyous
Weed, CA12-2024
Associate of Arts - Liberal Arts And Humanities
College of The Siskiyous
Weed, CA06-2024
High School Diploma -
Williams High School
Williams, CA06-2013
Skills
- Customer Engagement
- Workplace Safety
- Mail Routing
- Appointment Scheduling
- Mail Sorting
- Document Scanning
- Confidentiality
- Electronic document storage
- Mail Management
- Cash Management
- Office Organization
- Filing System Management
- Meeting Preparation
- Call handling
- Calendar Management
- Microsoft Office
- Guest satisfaction
- Complaint Handling
- Data Entry
- Information Protection
- Report Preparation
- Basic accounting
- Payment Processing
- Computer Skills
- Knowledge of local area
Certification
- Valid California Drivers License with a Clean Driving Record
Timeline
Walmart Deli Associate
Walmart
05.2024 - Current
Administrative Receptionist
Tomlinson Roofing
08.2018 - 06.2023
Front Desk Guest Service Representative
Colusa Casino
08.2017 - 05.2018
Associate of Arts - English
College of The Siskiyous
Associate of Arts - Liberal Arts And Humanities
College of The Siskiyous
High School Diploma -
Williams High School
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