Skyler Chukka
Mobile,AL
Summary
Results-driven Management Information Systems graduate with a Bachelor of Science degree and a strong foundation in business processes, IT management, and data analysis. Proficient in leveraging technology to solve business challenges and enhance operational efficiency. Experienced in project management, database management, and systems analysis, with a proven ability to work collaboratively in dynamic environments. Skilled in SQL, Java, Python and various enterprise software applications. Adept at communicating complex technical concepts to non-technical stakeholders and committed to continuous learning and professional development.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Office Assistant and Tele-recruiting Intern
Spring Hill College
Mobile, AL
03.2024 - Current
- Maintained an organized filing system of paper documents and electronic files.
- Answered telephones, directed calls and took messages.
- Performed data entry tasks into various computer systems accurately and efficiently.
Life Insurance Agent
Globe Life
Mobile, AL
02.2023 - 06.2023
- Contacted prospective customers to present information and explain available services
- Developed prospects from current commercial customers, referral leads, or sales or trade meetings
- Developed marketing strategies to compete with other individuals or companies selling insurance
- Explained coverage options to potential policyholders, answering questions or concerns
- Sought out new clients and developed clientele by networking to find new customers
- Counseled prospects and policyholders on coverage, limits, and regulations
- Calculated premiums and established payment methods, receiving customer payments and issuing receipts
- Communicated with clients to understand their needs for each case
- Sold life insurance policies via telephone and assisted with underwriting.
Intern (Recruiter)
Spherion Staffing Services
Mobile, AL
08.2022 - 02.2023
- Assisted in the development of marketing materials, such as brochures, flyers, and promotional items.
- Created content for website pages, blog posts, and other online platforms.
- Conducted interviews with customers to gain insights into their experiences.
- Supported senior staff members in the completion of complex projects within deadlines.
- Maintained accurate records of all activities performed throughout internship period.
- Helped maintain applicant tracking systems and recruiting metrics.
- Analyzed key performance indicators to identify effective strategies.
- Displayed strong telephone etiquette, effectively handling difficult calls.
Mobile phone retail sales representative
SunCom Mobile
Mobile, AL
05.2022 - 10.2022
- Processed returns, exchanges and refunds as per company policies.
- Upsold additional products when appropriate to increase store revenue.
- Performed opening and closing duties such as counting money in register drawer or restocking supplies.
- Assisted customers with selecting merchandise based on their individual requirements.
Apple Technical Advisor
Kelly Services
Mobile, AL
04.2020 - 06.2020
- Performed remote diagnostic sessions on Macs, iPads, iPhones, Apple TVs, and other related products.
- Assisted customers in troubleshooting, diagnosing, and resolving hardware and software issues with their Apple devices.
- Provided technical support to customers over the phone and via email regarding Apple products.
- Resolved customer inquiries and complaints in a timely manner.
- Used advanced problem-solving skills to troubleshoot complex technical issues with Apple products.
- Recommended additional accessories or services that would enhance the user experience.
Receptionist
Faulkner University
AL
01.2020 - 04.2020
- Work-study program
Sales floor team member/ cashier
Target Corp.
Mobile, AL
11.2018 - 06.2019
- Stocked shelves, racks, cases, bins, and tables with merchandise products.
- Checked for price accuracy on all merchandise before ringing up sale.
- Provided excellent customer service by anticipating customer needs and addressing complaints quickly and professionally.
Customer Service Representative
Alorica
Saraland, AL
02.2017 - 04.2018
- Provided a wide range of cellular technical support as well as assisted customers with resolutions.
Education
Bachelor of Science - Management Information Systems
Spring Hill College
Mobile, AL05.2024
Associate of Science - Computer And Information Sciences
Faulkner University
Mobile, AL12.2021
High School Diploma -
Jena High School
05.2015
Skills
- MS Office 365 ;Word, Access, PP, Excel
- Java Programming language
- Information Systems
- Technology
- Website Design and analysis
- Android Studio
- Windows Server2016
- Salesforce
- Kronos Workforce
- Management Systems
- Organizational behavior
- Prioritization
- Software Updates
- Software Management
- Computer maintenance
- Troubleshooting skills
- System Administration
- Technical Troubleshooting
- System diagnostics
- Server Management
- Remote Support
- Operating systems
- Equipment Setup
- Information Security
- Network Administration
- Troubleshooting
- Network configuration
- Teamwork and Collaboration
- Social media digital marketing
- Digital Marketing
- Digital Marketing KPIs
- Digital marketing awareness
- Google Analytics
- Search Engine Optimization
- Web programming proficiency
- Google Analytics proficiency
- SEO Strategies
- Campaign Development
- Online Marketing
- Programming Languages: Java, C#
- Information systems design
- Information systems management
- Human Resources Information Systems (HRIS)
- Business information systems
Certification
- Digital Marketing
- Google Analytics
Organizations
National Society of Leadership and Success
Awards
06/2017 Director’s All Star Top performer Alorica
References
References available upon request.
Timeline
Office Assistant and Tele-recruiting Intern
Spring Hill College
03.2024 - Current
Life Insurance Agent
Globe Life
02.2023 - 06.2023
Intern (Recruiter)
Spherion Staffing Services
08.2022 - 02.2023
Mobile phone retail sales representative
SunCom Mobile
05.2022 - 10.2022
Apple Technical Advisor
Kelly Services
04.2020 - 06.2020
Receptionist
Faulkner University
01.2020 - 04.2020
Sales floor team member/ cashier
Target Corp.
11.2018 - 06.2019
Customer Service Representative
Alorica
02.2017 - 04.2018
Bachelor of Science - Management Information Systems
Spring Hill College
Associate of Science - Computer And Information Sciences
Faulkner University
High School Diploma -
Jena High School
- Digital Marketing
- Google Analytics
Similar Profiles
Vivian BuenoVivian Bueno
Soccer Play by Play at Spring Hill CollegeSoccer Play by Play at Spring Hill College
Colin BeddingfieldColin Beddingfield
TriO Ambassador Recruiter at Spring Hill CollegeTriO Ambassador Recruiter at Spring Hill College
Calvinae JollyCalvinae Jolly
Intermediate Algebra Recitation Leader at Spring Hill CollegeIntermediate Algebra Recitation Leader at Spring Hill College